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Premium Company Profile: Teleperformance SA

Published by: Datamonitor

Published: Dec. 24, 2007 - 32 Pages


Table of Contents


Overview
Catalyst
Summary
Company Structure
Company Overview and Key Facts
Business Description
History
Company Locations and Subsidiaries
Company Financials
Overview
Revenue by Geography
Products and Services List
Major Products and Services
Competitors and strategic business relationships
Top Competitors
Clients
Strategy
Mission
Company statement
Strategy
Corporate Social Responsibility
SWOT Analysis
Overview
Strengths
Weaknesses
Opportunities
Threats
Value Chain Analysis
Value Chain Analysis
Services
Key Employees
List of Key Employees
Key Employee Biographies
Financial and Operational Overview
Financial Overview
Key Industry-specific Ratios
Appendix
Ask the analyst
Datamonitor consulting
Disclaimer
TABLES
Table 1: Teleperformance - Key Facts
Table 2: Teleperformance - Other Locations and Subsidiaries
Table 3: Teleperformance - Revenue by Geography, 2005-2006 ($ Mn)
Table 4: Teleperformance - Major Products and Services
Table 5: Teleperformance - Top Competitors
Table 6: Teleperformance - Clients
Table 7: Teleperformance - SWOT Analysis Summary
Table 8: Teleperformance - Value Chain Analysis
Table 9: Teleperformance - Key Employees
Table 10: Teleperformance - Financial and Operational Highlights, 2002-2006 ($ Mn)
Table 11: Teleperformance - Key Industry-specific Ratios, 2002-2006


Abstract

Introduction

Having strong presence in the customer management services, Teleperformance is focused on growing through diversification and acquisitions. The group's recent acquisitions present ample opportunities in the fields of technical and debt collection services.

Scope

Contains corporate strategy, value chain presence and SWOT Analysis Provides detailed business description, segment analysis, 5-year financial trends, key products and key competitors Includes information on suppliers/ partners, shareholding structure and key employees with biographies

Highlights

Teleperformance is a provider of outsourced contact center services. The group offers wide range of services, including customer management, business economy modeling, management site strategies, technical support and expertise across varies industries. The group manages its operations through three geographic regions: NAFTA, Europe, and rest of the World. For the fiscal 2007, Europe, the group's largest geographical market, accounted for 47.3% of its total revenues. Expanding customer relationship markets provide opportunities to strengthen the group's revenue streams. However, increasing competition threatens to erode the market share of the company.

Reasons to Purchase

Access all the important information and analysis on the company in a single report Understand company's strengths, weaknesses, opportunities and threats along with business strategy and value chain Gain access to company's adjusted five year financial data along with key ratios and market capitalization.


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