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2008 Top 10 Business Drivers, Strategic Responses, and IT Initiatives in Retail Banking

Published by: TowerGroup

Published: Dec. 31, 2007 - 14 Pages


Table of Contents


Report Coverage

Analysis of Key Issues

The Top 10

Exhibit 1 Top 10 Business Drivers, Strategic Responses, and IT Initiatives in Retail Banking (2008)

Exhibit 2 Sample Mapping of a Top 10 Business Driver for Retail Banking (2008)

Business Driver 1: Changing Economic Conditions

Business Driver 2: Organic Growth

Business Driver 3: Operational Efficiency

Business Driver 4: Information Security

Business Driver 5: Prevention of Fraud and Financial Crime

Business Driver 6: Industry Consolidation

Business Driver 7: New Competitors

Business Driver 8: New Markets and Business Expansion

Business Driver 9: Changing Customer Preferences

Business Driver 10: Electronification of Banking and Payments

Recent Trends and Predictions for the Future

Summary

Abstract

2008 promises to be a year of adversity for some retail bankers and opportunity for others. The key issue for retail banks in 2008 will be managing growth and profitability while adapting to an ever-changing economic climate. The subprime mortgage crisis is far from over, and retail banks will be in a reactive mode for much of the year as new chapters in the subprime crisis unfold and spillover from the crisis seeps into related consumer lending sectors. Yet, opportunity can be found in adversity, and retail bankers that pursue cautious forward movement will be rewarded.

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