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Offshore Mortgage Business Process Outsourcing: Part 4, Vendor Reviews, Nirvana BPO to Zenta

Published by: TowerGroup

Published: Dec. 17, 2007 - 14 Pages


Table of Contents


Report Coverage

Summary Overview of Mortgage BPO Vendors

Exhibit 1 Offshore Mortgage Business Process Outsourcing Vendors by Size and Outsourcing Model (A-I) (2007)

Exhibit 2 Offshore Mortgage Business Process Outsourcing Vendors by Size and Outsourcing Model (I-Z) (2007)

Nirvana BPO

Ocwen Financial Corporation

Optimus

String Real Estate Information Services

WNS Global Services

Zenta

Summary

Abstract

This Research Note is the fourth part of a series that will aid financial services institutions in evaluating business process outsourcing (BPO) options in mortgage lending. The Note reviews vendors that offer mortgage BPO services and technology, presenting for each a company overview and details on salient criteria for vendor selection: business strategy and service emphasis, breadth of mortgage processes performed, IT platforms, clients, training and certifications, and TowerGroup view of outlook. The vendors covered in this Research Note are Nirvana BPO, Ocwen Financial Corporation, Optimus Outsourcing Company, String Information Services, WNS Global Services, and Zenta.

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