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Off-premises Eating - US

Published by: Mintel International Group Ltd.

Published: Oct. 1, 2007 - 86 Pages


Table of Contents


SCOPE AND THEMES

What you need to know

Definition

Resources used for The Consumer sections

Abbreviations and terms

Abbreviations

Terms

EXECUTIVE SUMMARY

Rationales for staying in drive takeout

But signs point away from staying in for dinner, too

Trend of trends: online ordering

Restaurant analysis by restaurant type

Pizza restaurants reign for pickup and delivery—but they better watch their back

Fast food in the fast lane

Fast casual taps online ordering and pickup

Curbside at casual

Family/midscale lags but has potential

Ready-to-eat meals at retail

Who’s in control here? Younger diners

MARKET DRIVERS

Rationales for staying in drive takeout

Lifestyle trends

Cooking skills

Figure 1: Attitudes towards meal kits and preparing food at home, by age, August 2007

An ever expanding range of options

Home ownership/DIY/home improvement

Not all signs point to staying in for dinner

Mobile technology and time-shift viewing

One-person households

Figure 2: Households, by size, 1995 and 2005

Affluence

A question of money

Figure 3: Methods for cutting back on restaurant spending, July 2007

Figure 4: Cuts in restaurant spending, by gender, age, household income and presence of children, July 2007

MARKET TRENDS

Online ordering

Figure 5: Lunch delivery options, by gender, age and number of children in household, June 2007

Expanding opportunities for breakfast and lunch

Figure 6: Special breakfast and brunch, November 2006

Figure 7: Sources of lunch, weekday and weekend, June 2007

Healthier alternatives

Figure 8: Trend: Changing attitudes toward healthy eating, 2002 and 2006

MARKET SEGMENTATION

OVERVIEW

Figure 9: Eating somewhere else (net), by restaurant type, October 2007

Pizza

Figure 10: Pizza restaurant delivery, pickup, and dine-in purchases and frequency of purchase in the past

month, August 2007

Figure 11: Attitudes related to pizza delivery, by gender, August 2007

Fast food

Fast casual

Casual

Family/midscale

Figure 12: Attitudes toward family/midscale delivery, by age, June 2007

Fine dining

Ready-to-eat meals at retail: supermarkets, convenience stores, meal assembly and online delivery


Figure 13: Types of ready-to-eat meals, by type, September 2007

Figure 14: Price per serving for representative meals at Dinners Ready, July 2007

THE CONSUMER: RESTAURANT USAGE AND ORDERING PREFERENCES

Summary

Topline

Fast food

Fast casual

Pizza

Casual

Family

Restaurant usage and ordering preferences

Figure 15: Usage of fast food, pizza, casual, family, and fast casual restaurants in last three months, by gender,

age, household income, race/ethnicity and region, September 2007

Figure 16: Where food was eaten, by restaurant type, September 2007

Fast food

Figure 17: How food was ordered at fast food restaurants, by gender, September 2007

Figure 18: How food was ordered at fast food restaurants, by HH income, September 2007

Fast casual

Figure 19: How food was ordered at fast casual restaurants, by gender, September 2007

Figure 20: How food was ordered at fast casual restaurants, by age, September 2007

Pizza

Figure 21: How food was ordered at pizza restaurants, by age, September 2007

Figure 22: How food was ordered at pizza restaurants, by HH income, September 2007

Casual

Figure 23: How food was ordered at casual restaurants, by age, September 2007

Figure 24: How food was ordered at casual restaurants, by HH income, September 2007

Figure 25: How food was ordered at casual restaurants, by children in HH, September 2007

Family

Figure 26: How food was ordered at family restaurants, by age, September 2007

Figure 27: How food was ordered at family restaurants, by children in HH, September 2007

DINE-IN VERSUS DELIVERY AND PICKUP

Summary

Motivations for choosing delivery over dining in

Motivations for choosing pickup over dining in

Deciding between pickup and delivery

Motivations for choosing delivery over dining in

Figure 28: Motivations for choosing delivery over dining in, by age, September 2007

Figure 29: Motivations for choosing delivery over dining in, by HH income, September 2007

Figure 30: Motivations for choosing delivery over dining in, by children in HH, September 2007

Motivations for choosing pickup over dining in

Figure 31: Motivations for choosing pickup over dining in, by age, September 2007

Figure 32: Motivations for choosing pickup over dining in, by children in HH, September 2007

Deciding between pickup and delivery

Figure 33: Deciding between delivery and dining in, September 2007

OFF-PREMISES EATING: WHERE AND WHEN

SUMMARY

Where off-premises meals are eaten

Meal occasions for off-premises eating

Where off-premises meals are eaten

Figure 34: Where food taken off-premises is eaten, by restaurant type, September 2007

Meal occasions for off-premises eating

Figure 35: Meal occasions for off-premises eating, by restaurant type, September 2007

RTE MEALS

Ready-to-eat meal types

Reasons for getting food from a supermarket hot food bar

Ready-to-eat meal types

Figure 36: Types of ready-to-eat meals, by gender, September 2007

Figure 37: Types of ready-to-eat meals, by age, September 2007

Figure 38: Types of ready-to-eat meals, by number of children, September 2007

Reasons for getting food from a supermarket hot food bar

Figure 39: Reasons for getting food from a supermarket hot food bar, by age, September 2007

Figure 40: Reasons for getting food from a supermarket hot food bar, by number of children, September 2007

THE CONSUMER: SOCIAL ATTITUDES, TIME CONSTRAINTS AND DIET/HEALTH ATTITUDES

Social attitudes, time constraints, and diet/health attitudes

Figure 41: Socialization, time constraint, and diet/health attitudes of restaurant users, September 2007

Social

Figure 42: Socialization attitudes of QSR users, on-site verus drive-thru, September 2007

Figure 43: Socialization attitudes of casual restaurant users, on-site verus drive-thru, September 2007

Time

Figure 44: time constraint attitudes of casual restaurant users, on-site verus drive-thru, September 2007

Diet/health/cooking

Figure 45: diet/health attitudes of casual restaurant users, on-site verus drive-thru, September 2007

FUTURE TRENDS

Younger diners will drive the market

Figure 46: Eating somewhere else (net), by age and restaurant type, October 2007

Online ordering

“Family” style meals

Figure 47: Average number of people included in bill on last visit, April 2007

Efficiency of service

Upscale offerings

APPENDIX: TRADE ASSOCIATIONS

Abstract

Pickup and delivery services are nothing new to the restaurant industry. However, because of evolving consumer lifestyles, restaurants need to adapt to off-premises eating trends. Under what circumstances do consumers buy meals from a restaurant, but eat them somewhere else?

This report sheds important light on off-premises eating trends, by analyzing the following:
  • What lifestyle trends are driving off-premises dining, and how can the restaurant industry adapt?
  • How can industry players adapt to online ordering?
  • Who currently eats “off the premises” and by what method do they order or pick up their food?
  • What motivates consumers to choose delivery over dining in? Pickup over dining in? Dining in over pickup?
  • Which restaurant segments—and restaurants—are leading the way? Which are falling behind?
  • How are ready-to-eat meals changing the game?
  • Which consumer demographics hold the key to the future?
For the purposes of this report, off-premises eating is defined as the act of obtaining food from a restaurant but eating it somewhere other than the restaurant.

With this definition in mind, this report explores the various ways by which consumers obtain restaurant meals. This includes, but is not limited to, calling ahead for pickup, using the drive-thru, and ordering delivery or catering. Mintel reveals how off-premises eating (and consumer attitudes toward off-premises eating) applies to a range of restaurant segments—including fast food, fast casual, family, casual, and fine dining.

Using proprietary consumer research, statistical analysis, and other information tools, Mintel provides actionable insights for the off-premises eating market.

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