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Premium Company Profile: TeleTech Holdings, Inc.

Published by: Datamonitor

Published: Nov. 29, 2007 - 38 Pages


Table of Contents


Overview
Catalyst
Summary
Company Structure
Company Overview and Key Facts
Business Description
Company Locations and Subsidiaries
Company Financials
Overview
Revenue by Division
Revenue by Geography
Products and Services List
Major Products and Services
Competitors and strategic business relationships
Top Competitors
Clients
Shareholding Structure
Strategy
Vision
Mission
Company Statement
Strategy
Corporate Social Responsibility
SWOT Analysis
Overview
Strengths
Weaknesses
Opportunities
Threats
Value Chain Analysis
Software applications
Services
Key Employees
List of Key Employees
Key Employee Biographies
Financial and Operational Overview
Financial Overview
Key Industry-specific Ratios
Appendix
Ask the analyst
Datamonitor consulting
Disclaimer
TABLES
Table 1: TeleTech - Key Facts
Table 2: TeleTech - Other Locations and Subsidiaries
Table 3: TeleTech - Revenue by Division, 2005-2006 ($ Mn)
Table 4: TeleTech - Revenue by Geography, 2005-2006 ($ Mn)
Table 5: TeleTech - Major Products and Services
Table 6: TeleTech - Top competitors
Table 7: TeleTech - Clients
Table 8: TeleTech - Key Shareholders
Table 9: TeleTech - SWOT Analysis Summary
Table 10: TeleTech - Value Chain Analysis
Table 11: TeleTech - Key Employees
Table 12: TeleTech - Financial and Operational Highlights, 2002-2006 ($ Mn)
Table 13: TeleTech - Key Industry-specific Ratios, 2002-2006


Abstract

Introduction

After divesting database marketing and consulting services business, TeleTech is all set to focus who on business process outsourcing services.

Scope

Contains corporate strategy, value chain presence and SWOT Analysis Provides detailed business description, segment analysis, 5-year financial trends, key products and key competitors Includes information on suppliers/ partners, shareholding structure and key employees with biographies

Highlights

TeleTech is a provider of business process outsourcing services to global customers. The company has strong operational facilities across 18 countries. TeleTech provides BPO services in about 29 languages through 88 delivery centers. TeleTech offers a wide variety of outsourcing services including customer management services, employee management services and marketing and sales services. The company also provides related tools for employee assessment and recruitment. The company reports revenue under five geographic regions: the US, Asia Pacific, Europe, Latin America, and Canada. For the fiscal year 2007, US, the largest geographic region, contributed 36.5% of the total revenues.

Reasons to Purchase

Access all the important information and analysis on the company in a single report Understand company's strengths, weaknesses, opportunities and threats along with business strategy and value chain Gain access to company's adjusted five year financial data along with key ratios and market capitalization


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