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Premium Company Profile - Convergys Corporation

Published by: Datamonitor

Published: Oct. 29, 2007 - 51 Pages


Table of Contents


Overview
Catalyst
Summary
Company structure
Company Overview and Key Facts
Business Description
History
Locations and Subsidiaries
Company Financials
Overview
Revenue by Division
Revenue by Geography
Products and Services List
Major Products and Services
Competitors and strategic business relationships
Competitors
Clients
Shareholding
Strategy
Vision
Company statement
Strategy
Corporate Social Responsibility
SWOT Analysis
Overview
Strengths
Weaknesses
Opportunities
Threats
Value Chain Analysis
Value Chain Analysis
Software applications
Services
Key Employees
Key Employees
Key Employee Biographies
Financial and Operational view
Financial Overview
Key Industry-specific Ratios
Appendix
Ask the analyst
Datamonitor consulting
Disclaimer
TABLES
Table 1: Convergys - Key Facts
Table 2: Convergys - Other Locations and Subsidiaries
Table 3: Convergys - Revenue by Division, 2005-2006 ($ Mn)
Table 4: Convergys - Revenue by Geography, 2005-2006 ($ Mn)
Table 5: Convergys - Products and Services
Table 6: Convergys - Competitors
Table 7: Convergys - Clients
Table 8: Convergys - Key Shareholders
Table 9: Convergys - SWOT Analysis Summary
Table 10: Convergys - Value Chain Analysis
Table 11: Convergys - Key Employees
Table 12: Convergys - Financial and Operational Highlights, 2002-2006 ($ Mn)
Table 13: Convergys - Key Industry-specific Ratios, 2002-2006


Abstract

Introduction

Convergys is leveraging its strong position in customer care solutions to grow its other businesses. The company remains focused on expanding its global delivery capability and differentiating its offerings

Scope

Contains corporate strategy, value chain presence and SWOT Analysis Provides detailed business description, segment analysis, 5-year financial trends, key products and key competitors Includes information on suppliers/ partners, shareholding structure and key employees with biographies

Highlights

Convergys provides customer care, information management and employee care services to a range of industries including communication, financial services and consumer products.The company has offices, data centers and contact centers in 70 countries across North America, Asia, Europe and the Middle East. Convergys' customer care segment has been recording strong growth in recent years. Robust growth of the customer care segment has driven the growth of the company.The margins of the company have also improved in recent years and they have been above the industry averages in recent years. Convergys is building a differentiated position in the market place through better offerings and expansion of its delivery capabilities in developed markets and low-cost countries.

Reasons to Purchase

Access all the important information and analysis on the company in a single report Understand company's strengths, weaknesses, opportunities and threats along with business strategy and value chain Gain access to company's adjusted five year financial data along with key ratios and market capitalization


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