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Product Innovation And Customer Targeting In Life And Pensions, Q3 2007

Published by: Datamonitor

Published: Oct. 23, 2007 - 10 Pages


Table of Contents


The Roundup
New regions are targeted through new product launches
Technological innovations are being used to promote products and improve customer service
In the UK protection product innovations are continuing
Pension innovations continue to be aimed at maximizing flexibility
The Developments
ALLIANZ
Allianz Mexico life product launched (Product Innovation) - August 07
AMP Life Limited
AMP's SignatureSuper launches personal allocated pension (Product innovation) - September 07
Aviva
Norwich Union introduces new approach to 'non-disclosure' rejections (Product Innovation) - July 07
Aviva partners with Affle to provide mobile services in India - July 07
Aviva introduces livechat forum for pension customers - August 07
Friends Provident
Friends Provident introduces online income protection quotes - August 07
Manulife
John Hancock developing 401(k) rollover solution - July 07
Manulife launches Lifelong Currency Variable Annuity in Taiwan - September 07
Manulife Malaysia launches RetireSmart product series- September 07
Manulife Japan introduces Manulife Investment-Type Annuity- September 07
Old Mutual
Old Mutual aims high in US (Product Innovation) - September 07
Prudential plc
PruHealth partners with Sainsbury's (Product Innovation) - September 07
Scottish Widows
Scottish Widows launches two new funds (Refreshed Product) - August 07
Scottish Widows launches 'Key Worker' mortgage (Product Innovation) - August 07
Scottish Widows targets BlackBerry® users (Product Innovation) - September 07
The Hartford
The Hartford uses cross selling initiative for Life and Investment Products (Refreshed Product) - September 07
APPENDIX
Methodology
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer


Abstract

Introduction

This tracker covers product launches and service developments as well as marketing and product/service launches aimed at specific customer segments, such as ultra high net worths, NRIs, expats, retirees, entrepreneurs, women, etc.

Scope

Extensive research is conducted on the activities of 50 providers of life and pensions products, globally The developments are analyzed to identify the key global trends in product development and customer targeting

Highlights

Technological innovations in the promotions of new products has been a key force in quarter 3 2007. Aviva for example has introduced a livechat forum for its pension customers in Poland, enabling customers to communicate with a customer service adviser through chat forum

Reasons to Purchase

Understand and gain insight into product development in the global market Understand the motivations behind the product launches of your competitors Keep up to date with product innovations and learn from the developments made by your competitors


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