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U.S. BPO Services for Key Horizontal Functions 2007-2011 Forecast by Vertical MarketPublished by: IDC Published: Oct. 10, 2007 - 39 Pages Table of ContentsTable of Contents IDC Opinion In This Study Methodology IDC's Vertical Market Model Survey Methodology Situation Overview Figure: Plans to Adopt BPO in the Next Three Years by Company Size Future Outlook Business Services Outlook by Industry Critical Business Initiatives by Vertical Market Table: 2007 Critical Business Initiatives by Vertical Industry Forecast and Assumptions Table: Key Forecast Assumptions for the U.S. BPO Services Market, 2007-2011 Table: U.S. BPO for Key Horizontal Functions Spending by Vertical Market, 2006-2011 ($M) Table: U.S. BPO for Key Horizontal Functions Spending Share by Vertical Market, 2006-2011 (%) Communications and Media Investments in Action Manufacturing Sector (Discrete and Process) Investments in Action Figure: Finance and Accounting Outsourcing Adoption Rate by Vertical Industry Government Investments in Action Retail Investments in Action Banking Figure: Plans to Adopt BPO in the Next Three Years by Top 6 Vertical Investments in Action Market Context Table: U.S. Government Industry BPO for Key Horizontal Functions Spending, 2005-2011: Comparison of September 2006 and August 2007 Forecasts ($M) Figure: U.S. Government Industry BPO for Key Horizontal Functions Spending, 2005_2011: Comparison of September 2006 and August 2007 Forecasts Essential Guidance Learn More Related Research Horizontal Business Outsourcing Market Definitions Human Resources Procurement Finance and Accounting Exceptions and Exclusions Customer Care Exceptions and Exclusions Vertical Market Definitions Table: IDC's Vertical Market Definitions Synopsis AbstractThis document is about U.S. BPO Services for Key Horizontal Functions 2007_2011 Forecast by Vertical MarketGet Full Details About This Report >> |
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