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Electronic Signature and Secure Forms in the Insurance Industry:Taking the P&C Pen to the Web

Published by: TowerGroup

Published: Oct. 22, 2007 - 12 Pages


Table of Contents


Report Coverage

Background

Electronic Signature Terms and Principles

Exhibit 1 Security Requirements for Secure Electronic Commerce (2007)

Forces Demanding Change

Opportunities for Enterprise Adoption

Exhibit 2 Insurance Companies' IT Spending on New Projects by Type (2007)

Exhibit 3 Property and Casualty Insurance Claims Workflow: A New Vision (2007)

Keys to a Successful E-Signature Implementation

Exhibit 4 Business Risk and Complexity of E-Signature Technology by Signature Type (2007)

Summary

Abstract

In 2000, US legislation was passed that made electronic documents and electronic signatures (e-signatures) equal, under the law, to their paper-based versions. With reports that processing time decreased about 50% and transactional costs declined up to 75%, it defies logic that the insurance industry has not adopted technology to support e-signature. However, the property and casualty (P&C) insurance industry has been slow to follow its counterparts in the rest of financial services. This TowerGroup Research Note explores the numerous opportunities for insurance carriers to improve operations by implementing electronic signature and secure documents technology.

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