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Payment Exception Visibility for Corporate Clients: The Risks and Rewards of Lifting the Veil

Published by: TowerGroup

Published: Sep. 3, 2007 - 6 Pages


Table of Contents


Report Coverage

Background: Payment Exceptions Defined

Exhibit 1 Categories of Payment Exceptions (2007)

Business Conditions Driving Demand for End-to-End Visibility

Perceived Risks of Enhanced Visibility

Opportunity for the Bold: Rewards of Lifting the Veil

Summary

Abstract

Advances in technology used to manage payments hold the promise of improving visibility of payments processing for all parties involved, including the corporate client. The growing demand from corporates to provide increased visibility to the payments process is a threat to the banking industry, especially in regard to exception handling. But, providing more transparency gives banks with advanced payment capabilities an opportunity to overcome the trap of commoditization in their wholesale payments business. The trusted relationships between banks and clients can and should involve more transparency when it comes to payment processing.

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