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Building a Technology Platform for the "Ultimate Offering" - Retail Banking Technology (Review Report)

Published by: Datamonitor

Published: Aug. 16, 2007 - 63 Pages


Table of Contents


Overview
Catalyst
Summary
Methodology
Executive Summary
Introduction
Emerging Wealth Management Hot Spots - Retail Banking Technology (Market Focus)
Strategies for exploring wealthy markets - Retail Banking Technology (Strategy Focus)
Serving Wealthy Clients - Retail Banking Technology (Technology Focus)
Wealth Management Technology spending (Databook)
Table of Contents
Table of figures
Table of tables
Emerging Wealth Management Hot Spots - Retail Banking Technology (Market Focus)
Summary
Rising numbers of wealthy individuals create hot spots for wealth managers
FSIs are taking the lead position in targeting the mass affluent
Local expertise and relationship based model are causing selective market consolidation
Emerging markets are changing the perception of wealthy markets
Emerging markets will become prime location for wealth managers in the long term
Strategies for exploring wealthy markets - Retail Banking Technology (Strategy Focus)
Summary
Mass affluent wealth management moving up the agenda
Critical business challenges for targeting mass affluent growing market
Industry expansion favors those with existing relationships
Wealth managers must develop new platforms and infrastructure to create an ""ideal"" service model
The ultimate offering model serves as business foundation for creation of optimal wealth management platform
Serving Wealthy Clients - Retail Banking Technology (Technology Focus)
Summary
The Ultimate Offering requires three critical components of underlying technologies
Front and middle office technology becomes a competitive differentiator
Well developed multi-channel features lay a foundation for effective distribution
Data management priorities are shifting to infrastructure and governance
Banks are consolidating their back-office systems across various lines of businesses
Wealth Management Technology spending (Databook))
Introduction
Global Wealth Management Technology spending 2006-2012, by regions ($m), ($
North America Wealth Management Technology spending, 2006-2012, by countries ($m)
North America: Wealth Management Technology spending, 2006-2012, by line of business ($m)
North America: Wealth Management Technology spending, 2006-2012, by activity ($m)
North America: Wealth Management Technology spending, 2006-2012, by source ($m)
Western Europe: Wealth Management Technology spending, 2006-2012, by countries ($m)
Western Europe: Wealth Management Technology spending, 2006-2012, by line of business ($m).
Western Europe: Wealth Management Technology spending, 2006-2012, by activity ($m)
Western Europe: Wealth Management Technology spending, 2006-2012, by source ($m)
CEE: Wealth Management Technology spending, 2006-2012, by countries ($m)
CEE: Wealth Management Technology spending, 2006-2012, by line of business ($m)
CEE: Wealth Management Technology spending, 2006-2012, by activity ($m)
CEE: Wealth Management Technology spending, 2006-2012, by source ($m)
Emerging Economies in APAC: Wealth Management Technology spending, 2006-2012, by countries ($m)
Emerging Economies in APAC: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Emerging Economies in APAC: Wealth Management Technology spending, 2006-2012, by activity ($m)
Emerging Economies in APAC: Wealth Management Technology spending, 2006-2012, by source ($m)
Developed and Newly Industrialized countries in APAC: Wealth Management Technology spending, 2006-2012, by countries ($m)
Developed and Newly Industrialized countries in APAC: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Developed and Newly Industrialized countries in APAC: Wealth Management Technology spending, 2006-2012, by activity ($m)
Developed and Newly Industrialized countries in APAC: Wealth Management Technology spending, 2006-2012, by source ($m)
APPENDIX
Definitions
General definitions
Mass affluent
High net worth (HNW)
Liquid assets
Line of business definitions
Private banking
Retail brokerage
Retail asset management
Financial advisor
Retail/Universal banking
Life and pensions (L&P)
Source definitions
Internal
Hardware
Packaged software
Systems integration
Professional services
Outsourcing
Activity definitions
Management information systems (MIS)
Customer information systems (CIS)
Intermediary integration
Internet and presence technologies
Branch infrastructure and other distribution
Core systems
Portfolio management
Financial planning
Market-facing systems
Other IT
Methodology
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer
List of Tables
Table 1: Global Wealth Management Technology spending, 2006-2012, by regions ($m)
Table 2: North America: Wealth Management Technology spending, 2006-2012, by countries ($m)
Table 3: North America: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Table 4: North America: Wealth Management Technology spending, 2006-2012, by activity ($m)
Table 5: North America: Wealth Management Technology spending, 2006-2012, by source ($m)
Table 6: Western Europe: Wealth Management Technology spending, 2006-2012, by countries ($m)
Table 7: Western Europe: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Table 8: Western Europe: Wealth Management Technology spending, 2006-2012, by activity ($m)
Table 9: Western Europe: Wealth Management Technology spending, 2006-2012, by source ($m)
Table 10: CEE: Wealth Management Technology spending, 2006-2012, by countries ($m)
Table 11: CEE: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Table 12: CEE: Wealth Management Technology spending, 2006-2012, by activity ($m)
Table 13: CEE: Wealth Management Technology spending, 2006-2012, by source ($m)
Table 14: Emerging APAC: Wealth Management Technology spending, 2006-2012, by countries ($m)
Table 15: Emerging APAC: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Table 16: Emerging APAC: Wealth Management Technology spending, 2006-2012, by activity ($m)
Table 17: Emerging APAC: Wealth Management Technology spending, 2006-2012, by source ($m)
Table 18: Developed and NI: Wealth Management Technology spending, 2006-2012, by countries ($m)
Table 19: Developed and NI: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Table 20: Developed and NI: Wealth Management Technology spending, 2006-2012, by activity ($m)
Table 21: Developed and NI: Wealth Management Technology spending, 2006-2012, by source ($m)
List of Figures
Figure 1: Mass Affluent and High Net Worth market sizes
Figure 2: Wealth Management Market Dynamics
Figure 3: Top 10 global private banks by worldwide assets under management 2001-2005
Figure 4: Growth rates for high net worth segment within emerging countries and leading economies
Figure 5: Mass affluent customers require a blend of products, transactions and advice - without paying a premium
Figure 6: What kind of institution is best positioned to provide the next generation of wealth management solutions?
Figure 7: Alternative angles from which wealth managers will explore growth
Figure 8: Wealth management technology architecture overview
Figure 9: The next-generation ""ultimate offering"" desktop
Figure 10: Priorities within data management initiatives amongst wealth managers
Figure 11: Global Wealth Management Technology spending, 2006-2012, by regions ($m)
Figure 12: North America Wealth Management Technology spending, 2006-2012, by countries ($m)
Figure 13: North America: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Figure 14: North America: Wealth Management Technology spending, 2006-2012, by activity ($m)
Figure 15: North America: Wealth Management Technology spending, 2006-2012, by source ($m)
Figure 16: Western Europe: Wealth Management Technology spending, 2006-2012, by countries ($m)
Figure 17: Western Europe: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Figure 18: Western Europe: Wealth Management Technology spending, 2006-2012, by activity ($m)
Figure 19: Western Europe: Wealth Management Technology spending, 2006-2012, by source ($m)
Figure 20: CEE: Wealth Management Technology spending, 2006-2012, by countries ($m)
Figure 21: CEE: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Figure 22: CEE: Wealth Management Technology spending, 2006-2012, by activity ($m)
Figure 23: CEE: Wealth Management Technology spending, 2006-2012, by source ($m)
Figure 24: Emerging APAC: Wealth Management Technology spending, 2006-2012, by countries ($m)
Figure 25: Emerging APAC: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Figure 26: Emerging APAC: Wealth Management Technology spending, 2006-2012, by activity ($m)
Figure 27: Emerging APAC: Wealth Management Technology spending, 2006-2012, by source ($m)
Figure 28: Developed and NI APAC: Wealth Management Technology spending, 2006-2012, by countries ($m)
Figure 29: Developed and NI: Wealth Management Technology spending, 2006-2012, by line of business ($m)
Figure 30: Developed and NI: Wealth Management Technology spending, 2006-2012, by activity ($m)
Figure 31: Developed and NI: Wealth Management Technology spending, 2006-2012, by source ($m)

Abstract

Introduction

The mass affluent market remains a growth opportunity for the banking sector as the asset base of typical investors expands. Banks targeting this sector need to extend their offering beyond a traditional retail bank offering: more product bundling, stronger and multi-channel customer and advisor service options and deeper understanding of customer data.

Scope
  • Covers the European, North American and APAC wealth management IT markets
  • Discusses implications and industry dynamics of wealth management technology on financial services institutions
Highlights

The mass affluent and high net worth markets have recovered from the downturn of 2001, and presently exceed 2000 levels in terms of the number of wealthy individuals and the value of liquid assets they hold. Since the beginning of the century, wealth management returns have been solid, although the strongest period may be at an end.

As of 2007 ‘mass affluent’ wealth management strategies are seeing strong traction from various market players such as private banks, retail banks and brokers. The form these services are now taking is very different. Banks and other wealth management players now rarely talk of standalone strategies for mass affluent customers.

As wealth managers seek greater competitive differentiation, they need to develop an “ideal” service model. The Ultimate Offering, an architecture comprised of seamlessly interconnected, SOA-enabled components combined with underlying business intelligence and analytical CRM components, is emerging as the IT model in private banking.

Reasons to Purchase
  • Gain visibility into the dynamics of the wealth management IT market
  • Gain market insight to assist in your strategic planning and go-to-market strategy


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