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Published by: SMI Publishing, Ltd
Published: Mar. 26, 2007
Table of Contents
- Day One
- 8.30 Registration & Coffee
- 9.00 Chairman's Opening Remarks
- Fabrizio Canedoli, International Market & Sales Department Director, SSB Group- Societa per I Servizi Bancari.
- 9.10 KEYNOTE PRESENTATION
- SEPA TO BE PAN-EUROPEAN, NOT EUROZONE EXCLUSIVE
- Assessing the impact and approach to successful SEPA implementation
- Combination of self-regulation and market forces are sufficient to drive banks to deliver the SEPA initiative
- Improving bank communications
- Putting the SEPA Cards Framework (SCF) in clear perspective
- Plans to build co-ordination among individual banks
- Delivering consumer benefits quicker
- Gerard Hartsink, Chairman, European Payments Council, & Senior Executive, ABN AMRO Bank.
- 9.50 PIONEERING A WAY FORWARD
- Key factors to develop a successful strategy in Central Europe
- CEE card markets and local requirements
- How to provide a centralised solution with local customised functionalities
- How to deliver high quality local support services
- Recent experience in six countries where SSB Group are processing
- Future key differentiators that reinforce competitiveness
- Claude Wolff, Business Development & International Partnerships Manager, SSB Group- Societa per I Servizi Bancari.
- 10.30 Morning Coffee
- 11.00 MONITORING CEE CARD MARKETS
- Insights into interesting card projects
- Starting with debit cards
- The successful implementation of Business and Gold cards
- Co-branded cards on emerging markets
- Company cards - missing opportunity?
- Home credit cards
- Pavel Jurik, Manager, Cards, Home Credit International, PPF Group.
- 11.40 CONTRIBUTION OF THE CARD BUSINESS IN CEE MARKETS
- The pan-CEE player point of view
- Understanding local needs for card business
- Consolidation aspects of unified card processing approach
- Embedding cards into common retail strategy
- Designing proper products for various markets
- Erwin Petsch, Head, Unicredit CEE Retail Division, Bank Austria Creditanstalt.
- 12.20 Networking Lunch - Sponsored by Euronet Essentis Ltd
- 1.50 THE CHALLENGES FOR PAN—CEE PLAYERS
- Securing your future in card and merchant management
- CEE card market trends
- Responding to competition
- Finding the right partners
- Key learning points
- Mitch Armstrong, Sales and Marketing Director, Euronet Essentis Ltd.
- 2.30 GLOBAL TECHNOLOGY AND INNOVATION
- Gaining additional business value
- Latest global technological innovations
- Benefits for banks
- Goals and overviews
- Infrastructure investments and challenges
- Importance of cooperation
- When will the CEE be ready to adapt?
- Dr Toni Merschen, Group Head, Chip, MasterCard Worldwide.
- 3.10 Afternoon Tea
- 3.40 IS IT CHIP BUSINESS AS USUAL?
- Looking back at the past 10 years of EMV migration
- Status of EMV in Europe
- Building the business case
- Fraud reduction and migration
- Lessons learnt
- The way forward
- Pekka Mattila, Head, Chip Integration, Visa Europe.
- 4.20 BEYOND EMV - LEVERAGING MULTI-APPLICATION TO MAXIMIZE PROFITABILITY
- Beyond the EMV liability shift
- The impact of EMV
- How the infrastructure of Chip and PIN can be used to offer increased card functionality
- Driving customer loyalty and profitability with multi-application cards
- PBZ’s loyalty program overview
- Mario Jurišic, Exectuve Director, Product Development, Marketing and Sales, PBZ Card d.o.o..
- 5.00 Chairman’s Closing Remarks and Close of Day One
- 5.10 NETWORKING DRINK RECEPTION Sponsored by SSB - Società per i Servizi Bancari S.p.A.
- Day Two
- 8.30 Registration & Coffee
- 9.00 Chairman's Opening Remarks
- Pavel Jurik, Manager, Cards, Home Credit International, PPF Group.
- 9.10 PORTFOLIO MANAGEMENT
- Improving its use within the CEE
- OTP's current card portfolio
- The role of credit cards in Hungary
- Distribution channels
- Portfolio management lessons learnt
- Expanding fields and standards
- Terez Hargitai, Managing Director, Card Business Directorate, OTP Bank.
- 9.50 ESTABLISHING MORE COMPREHENSIVE CREDIT BUREAUS
- Increasing cooperation with banks in assessing credibility
- Progress and development
- Banking registers of client information
- Information exchange with banks
- Building positive and negative factors
- Standards and expectations
- Petr Kucera, Vice-Chairman of the Board and Executive Director, Czech Credit Bureau.
- 10.30 Morning Coffee
- 11.00 BRINGING CLIENT SERVICES EXPERTISE FORWARD
- Perspectives from a local acquiring bank within the CEE
- Increasing customer awareness
- Technological advances for customer convenience
- Risks and challenges in Estonia
- Immediate security protection
- Expanding the market
- Raulis Uksvarav, Head, Acquiring, Hansabank.
- 11.40 INTERACTIVE PANEL DISCUSSION
- Increasing investment further and adapting to local experiences
- Stefanos Karapetsis, Executive Director, Mellon Group.
- Zdenek Houser, General Manager Croatia, Hungary, Slovenia & Head of New Business Development & Strategic Operations CEE Region, MasterCard Worldwide.
- Erwin Petsch, Head, Unicredit CEE Retail Division, Bank Austria Creditanstalt.
- 12.40 Networking Lunch
- 2.00 REGIONAL PARTNERSHIPS IN THE CARD BUSINESS VALUE CHAIN
- Infrastructure, outsourcing and proven partnerships
- Providing and managing the ICT infrastructure
- ATMs and POS terminals deployment and management
- Managed services
- Card personalization
- Outsourcing
- Capturing new customers
- Customer support
- Debt collections
- Transaction processing
- Examples of proven partnerships within the CEE
- Jannis Delis, Senior IT Director, Eurobank.
- Stefanos Karapetsis, Executive Director, Mellon Group.
- 3.00 POWER OF PARTNERSHIP
- Driving business growth through collaboration
- Achieving market leadership: the challenge of staying on top
- Leveraging strengths: making a partnership greater than the sum of the parts
- Driving value: creating a win-win-win scenario for partners and customers
- Winning in the marketplace: capitalizing on premium economics
- Sharing best practice: American Express partnership success stories
- Pascal J Guignard, Vice President & General Manager, Global Network Services EMEA, American Express.
- 3.40 Chairman’s Closing Remarks, followed by Afternoon Tea
Abstract**Drinks reception sponsored by SSB now added following Day 1**
Are you interested in SEPA developments throughout and beyond the EuroZone in the next couple of years?
Do you want to meet with and hear from leading industry senior representatives from both regional and local banks concerning the growing trends and challenges of this vibrant region?
Our exceptional speaker line-up includes a Keynote Presentation by:
- Gerard Hartsink, Chairman, European Payments Council, & Senior Executive Vice President, EU Affairs and Market Infrastructures, ABN AMRO Bank
Exclusive presentations from industry leaders such as:
- Erwin Petsch, Head, Card Business, CEE Retail Division, Unicredit
- Teréz Hargitai, Managing Director, Card Business Directorate, OTP Bank
- Giannis Delis, Senior IT Director, Eurobank
- Mario Jurisic, Executive Director, PBZ Card Product Development, Marketing and Sales Division, PBZ Card
- Raulis Üksvärav, Head, Acquiring, Hansabank
- Pavel Jurik, Manager, Cards, Home Credit International, PPF Group
- Pascal J Guignard, Vice President & General Manager, Global Network Services EMEA, American Express
- Dr Toni Merschen, Group Head, Chip, MasterCard Worldwide
- Pekka Mattila, Head, Chip Integration, Visa Europe
Come together with leading speakers and delegates from the CEE card community to discuss the latest developments in the industry. This year there will be even greater opportunities to:
- Understand the challenges, risks and benefits of the card markets throughout Central and Eastern Europe by listening to insights from local experts
- Hear how SEPA is expanding throughout Europe and beyond the Eurozone
- Learn about the latest regulatory issues affecting these regions
- Identify the importance and power of partnerships
- Meet an influential mix of bank representatives from throughout Europe
Get Full Details About This Report >>
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