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Outsourcing in the German insurance sector

Published by: Ovum Plc

Published: Feb. 8, 2007 - 9 Pages


Table of Contents


Key messages
Market background
External pressures drive business change…
…but there is resistance
IT services for the insurance sector
Key barriers to outsourcing
Drivers for IT services in the insurance sector
The insurer’s view of outsourcing
Market opportunities
Key players
Key success factors

Abstract

The German insurance sector is lagging some way behind other industries (such as banking and manufacturing) in addressing IT efficiency and modernisation, and in the use of external service providers. Cost pressure is now increasing as a result of new regulation, changing business requirements and increasingly expensive and inadequate legacy systems. The (in-house) consolidation of IT capabilities is a first step towards more efficiency. Over the next few years, we also expect more opportunities to emerge for IT service providers in helping with modernisation and the operation of IT systems for the insurance sector.

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