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Business Transformation at NTUC Income: Creating the Insurance System of the FuturePublished by: IDC Published: Jun. 22, 2007 - 16 Pages Table of ContentsTable of Contents Financial Insights Opinion In This Report Brief Description of the Solution Situation Overview NTUC Income Market Developments Figure: NTUC Income's Challenges IT Architecture Overview The Approach Business Drivers A Fully Digital, Paperless System Figure: NTUC Income's Issues with a Paper-Based System Straight-Through Electronic Processing Figure: NTUC Income's STEP Procedure Integrated Infocomm CRM Implementing the Solution A Fully Digital, Paperless System Straight-Through Electronic Processing Integrated Infocomm CRM Business Value A Fully Digital, Paperless System Straight-Through Electronic Processing Figure: NTUC Income's Insurance Policy Approval Steps Removed by STEP Integrated Infocomm CRM Figure: NTUC Income's Integrated Multimedia Command Center Future Outlook Essential Guidance Actions for Insurance Companies Actions for Vendors Learn More Related Research Synopsis AbstractThis document is about Business Transformation at NTUC Income: Creating the Insurance System of the FutureGet Full Details About This Report >> |
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