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China BPO 2007-2011 Forecast and Analysis

Published by: IDC

Published: Jun. 18, 2007 - 39 Pages


Table of Contents



Table of Contents

IDC Opinion

In This Study

What Has Changed

Methodology

Executive Summary

Situation Overview

Business Process Outsourcing versus Processing Services

China Business Process Outsourcing Services Market Overview

2006 Market Dynamics

Market Overview by Key Horizontal Business Functions

Figure: China BPO Market by Key Horizontal Business Functions, 2006

China Processing Services Market Overview

2006 Market Dynamics

Market Overview by Key Horizontal and Vertical Business Processes

Figure: China Processing Services Market, 2006

Competitive Landscape

Future Outlook

Forecast and Assumptions

Asia/Pacific (Excluding Japan) Business Process Outsourcing and Processing Services Market Forecast

Asia/Pacific (Excluding Japan) Business Process Outsourcing Services Forecast by Key Horizontal Functions

Asia/Pacific (Excluding Japan) Processing Services Forecast

Table: Asia/Pacific (Excluding Japan) Business Process Outsourcing Forecast by Key Horizontal Business Functions, 2004-2011 (US$M)

Table: Asia/Pacific (Excluding Japan) Processing Services Forecast, 2004-2010 (US$M)

China Business Process Outsourcing and Processing Services Market Forecast

China Business Process Outsourcing Services Forecast by Key Horizontal Functions

Figure: China BPO Services Market Revenue and Forecast, 2006-2011

Table: China BPO Forecast by Key Horizontal Business Functions, 2004-2011 (US$M)

Table: China BPO Spending Year-on-Year Growth Rate, 2006-2011 (%)

China Processing Services Forecast

Figure: China Processing Services Market Revenue and Forecast, 2006-2011

Table: China Processing Services Forecast, 2004-2011 (US$M)

Table: China Processing Services Spending Year-on-Year Growth Rate, 2006-2011 (%)

China Business Process Outsourcing and Processing Services Market Forecast and Opportunities by Key Segments

Customer Care Business Process Outsourcing Market

Human Resources Business Process Outsourcing/Processing Services Market

Training Business Process Outsourcing/Processing Services Market

Finance and Accounting Business Process Outsourcing and Processing Services Market

Procurement Business Process Outsourcing and Processing Services Market

Card Processing Service Market

Claims Processing Service Market

Billing Processing Service Market

Assumptions

Table: Key Forecast Assumptions for the China BPO/Processing Services Market, 2007-2011

Market Trends

Essential Guidance

IDC Recommendations for Business Process Outsourcing/Processing Services Providers

Learn More

Related Research

Definitions

Business Outsourcing

Business Process Outsourcing Services

Processing Services

Distinction Between Business Process Outsourcing and Processing Services

Horizontal Versus Vertical Business Process Outsourcing

Human Resources

Training

Customer Care

Finance and Accounting

Procurement Outsourcing

Billing

Card Processing

Claims Processing

Loan Service

Payment Processing

Policyholder Service Processing

Data Management Processing

Synopsis

Abstract

This document is about China BPO 2007-2011 Forecast and Analysis

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