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Product Innovation and Customer Targeting in Life and Pensions, Q1 2007

Published by: Datamonitor

Published: May. 1, 2007 - 13 Pages


Table of Contents



The Roundup

Customer targting

Product innovation



The Developments

AIG

Allianz

Guardian Life

ING

Lincoln National

Manulife

Old Mutual

Prudential

Prudential US

Standard Life

Zurich

Wesleyan Assurance



APPENDIX

Methodology

Further reading

Ask the analyst

Datamonitor consulting

Disclaimer



The Roundup

Customer targting

Product based strategies are being developed to boost cross-selling

Product innovation

A number of innovations are being launched in the retirement income space

Versatility of investment is a key theme for product development

Providers are focusing on developing products that give protection from erosion of capital



The Developments

AIG

Index-linking protects AIG annuity income against inflation - Feb 07

Allianz

New pension plan offered in Indian market by Bajaj Allianz - Jan 2007

Aviva Australia offers linked Navigator accounts to cut customer fees - March 2007

Aviva Australia retirement plan now allows in-specie contributions - March 2007

Guardian Life

Variable annuities now available with minimum withdrawal benefit from Guardian Life - Feb 2007

Partnership between HSBC and Standard Life to offer SIPP to SMEs - Jan 2007

ING

ING and ANZ launch ""on-the-spot"" life insurance product

Lincoln National

Lincoln Financial Group introduces new bank-owned insurance product - Feb 2007

Manulife

High net worth individuals targeted by new Manulife department - Feb 2007

Manulife subsidiary John Hancock sets up retirement income business unit - Feb 2007

Manulife launches new term life products in Indonesia - Feb 2007

Manulife subsidiary John Hancock introduces variable annuity with free withdrawals - Feb 2007

Manulife subsidiary John Hancock offers reduced premiums on life policy - Feb 2007

Manulife targets Hong Kong's baby boomers with guaranteed withdrawal benefit insurance product - Feb 2007

Old Mutual

Enhancement to Old Mutual's Collective Retirement Account - Dec 2006

Prudential

Prudential company Jackson offers improved variable annuity products and retail mutual funds in the US - Jan 2007

Prudential US

Prudential Financial enhances its Highest Daily Lifetime Five annuity - March 2007

Prudential Financial offers money-back guarantee on new individual life product - Jan 2007

Scottish Widows introduces a SIPP compliant with new UK regulations - March 2007

Standard Life

Standard Life extends range of investment funds for life and pensions - Feb 2007

Standard Life and Summit offer niche life product for climbers - Jan 2007

Standard Life introduces Dynamic Portfolios to Canadian pensions market - Jan 2007

More protection for Standard Life's German and Austrian customers - Jan 2007

Zurich

Zurich Financial Services Group and Swiss Agency for Development and Cooperation join forces to offer microinsurance in developing countries - Feb 2007

Wesleyan Assurance

Wesleyan Assurance introduces seventh Guaranteed Income Bond - Feb 2007



APPENDIX

Methodology

Further reading

Ask the analyst

Datamonitor consulting

Disclaimer

Abstract

Introduction

This tracker covers product launches and service developments as well as marketing and product/service launches aimed at specific customer segments, such as ultra high net worths, NRIs, expats, retirees, entrepreneurs, women, etc.

Scope

Extensive research is conducted on the activities of 50 providers of life and pensions products, globally The developments are analyzed to identify the key global trends in product development and customer targeting

Highlights

Providing an income in retirement is currently the key area for product innovation. Increasing pressures are being felt by life companies due to the shifting demographic and growing competition in this market. New providers are seeing this as a key area for future growth and are entering the market Flexibility is the key theme for investments and product developments. Legislation across many markets is allowing broader classes of investment to be included in product wrappers and providers are taking advantage of these looser restrictions. Customer loyalty and retention is a major issue throughout the life and pensions industry. Improving cross-selling and boosting the number of products held by each customer is a useful tool for improving retention. Providers can adopt a mixture of service and product based strategies to try and boost product holdings

Reasons to Purchase

Understand and gain insight into product development in the global market Understand the motivations behind the product launches of your competitors Keep up to date with product innovations and learn from the developments made by your competitors

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