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What’s News?: Cisco’s Mini Managed Service for SMBs: Smart Care ServicePublished by: Compass Intelligence Published: Apr. 19, 2007 - 7 Pages Table of Contents
AbstractThis aDRD (Announcement Data-Rich Deliverable) is part of the Business Managed and Hosted Services, the Small and Mid-sized Business (SMB) markets and subscriptions and the Competitive Profiles subscription. This insight discusses and analyzes the launch of Cisco Smart Care Service, a network support service designed for small and mid-sized businesses. Business managed services includes expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. The SMB segment includes business enterprises with 5 to 999 employees across all locations. This segment consists of two distinct markets: the Small Business Market (firms with 5 to 99 employees) and the Mid-sized Business market (firms with 100 to 999 employees). Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market. The Expert Guide for this DRD is Kneko Burney.Sources: Compass Intelligence’s segment and market forecasts, which include business expenditures, market demographics, and usage and adoption statistics are built using multiple sources, including proprietary Compass Intelligence research. These sources include, but are not limited to, secondary research, government data and statistics (e.g. Department of Commerce, Federal Communication Commission, Bureau of Labor Statistics and US Census Bureau), primary research, vendor-based research and in-depth interviews with key decision-makers, where relevant. Compass Intelligence selects data sources to provide greatest degree of perspective on each market or segment, in addition to the highest level of data accuracy, stability, and consistency over time. Get Full Details About This Report >> |
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