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Multichannel Consumers - UK

Published by: Mintel International Group Ltd.

Published: Apr. 1, 2007 - 103 Pages


Table of Contents


Issues in the Market

Main issues

Definition

Abbreviations



Market in Brief

A market set for continued growth…

Figure 1: UK multichannel TV penetration, by platform, 2001-06

…with increasing willingness to use advanced features

Broadcasters fighting against other media…

…as well as each other

Can television compete against new media?

Innovation is key…

…even if viewers are sticking to traditional viewing patterns



Internal Market Environment

Key Points

Analogue switch off will drive multichannel adoption

Plummeting price of Freeview equipment

Freeview sales on the way up…

Figure 2: Sales of digital terrestrial TV equipment, by type, 2005-06

…helped by growing degree of integration

Growth in Internet access tails off

Figure 3: Internet penetration, by gender, socio-economic group and age, 2001-06

Growth in broadband an advantage for some…

Figure 4: Type of Internet access, 2003-06

…but also a major threat

File sharing could undermine premium and exclusive content

Average viewing hours sliding…

Figure 5: Trends in average viewing hours, 2002-06

…with major implications for advertising income

Channels face a more volatile future

Building a broader income base…

…but attracting regulatory interest

Ofcom to look into pay TV industry



Broader Market Environment

Key Points

Television adspend increasing…

Figure 6: Adspend - television and total, 1996-2005

…but it is facing stiff competition

PDI should continue to increase

Figure 7: Trends in personal disposable income and consumer expenditure, 2002-12

Aging population to impact on channel mix…

Figure 8: Trends in the age structure of the UK population, by gender, 2002-12

…as will lifestage changes

Figure 9: Forecast adult population trends, by lifestage, 2002-12

A growing middle class

Figure 10: Forecast adult population trends, by socio-economic group, 2002-12



Competitive Context
Key Points
Television still the favourite leisure pursuit…

Figure 11: Favourite leisure activities, December 2006

…but it faces a new type of competition

Slight fall in radio listening

Figure 12: Hours of radio listened to per person, 2004-06

Games consoles could threaten

Figure 13: Sales of video game hardware/software, 2001-11

Manufacturers go after a new audience

IPTV in its infancy - but growing up fast

BBC at the forefront of new developments



Strengths and Weaknesses in the Market

Strengths

Weaknesses



Market Performance

Key Points

Freeview driving multichannel market onwards

Figure 14: UK multichannel TV households, by platform, 2001-06

Three quarters of householders are multichannel viewers

Figure 15: UK multichannel TV penetration, by platform, 2001-06



Market Segmentation

Key Points

Analogue terrestrial slips to third place

Figure 16: UK multichannel market share, main TV set, by platform, Q3 2006

Real scope to increase secondary sales…

…but Freeview could win out

Triple-play is the new industry aim

Sky and Virgin go to war



Companies and Products

Key Points

Terrestrial channels losing market share

Figure 17: Viewing share, by channel, 2001-06

Sport still the ‘battering ram’

Figure 18: Highest rated channels, January & February 2007

ITV

Channel 4

British Sky Broadcasting

Virgin Media Television

UKTV



The Multichannel Customer

Key points:

The Sky+ factor

Figure 19: Television reception, February/March 2007

Television reception, by demographic sub-groups

Figure 20: Television reception, by demographic sub-groups, February/March 2007

Sky + ABs = success

Building on the user base

Current affairs and comedy still reel in the viewers

Figure 21: Programming regularly watched on terrestrial channels, February/March 2007

For full demographics see Detailed Demographics section.


Changing tastes

Affluence and the arts

Multichannel viewing - entertainment takes top billing

Figure 22: Programming regularly watched on satellite/cable/Freeview channels, February/March 2007

Men & Motors - and sport, and news, and documentaries

The generation gap reveals itself…

…as do the trials of parenthood

The chicken, the egg, and the multichannel consumer

Figure 23: Frequency of watching TV programmes, February/March 2007

Older and less affluent the heaviest viewers

(Multi) channel-surfing?

Figure 24: Viewing habits, February/March 2007

Background noise and viewing levels

Figure 25: Viewing habits, by amount of TV watched, February/March 2007

More TV - less focus



The Multichannel Customer - Detailed Demographics

Most popular terrestrial channels

Figure 26: Most popular programming regularly watched on terrestrial channels, by detailed demographics, February/March 2007

Next most popular terrestrial channels

Figure 27: Next most popular programming regularly watched on terrestrial channels, by detailed demographics, February/March 2007

Least popular terrestrial channels

Figure 28: Further popular programming regularly watched on terrestrial channels, by detailed demographics, February/March 2007

Most popular satellite/cable/Freeview channels

Figure 29: Most popular programming regularly watched on satellite/cable/Freeview channels, by detailed demographics, February/March 2007

Next most popular satellite/cable/Freeview channels

Figure 30: Next most popular programming regularly watched on satellite/cable/Freeview channels, by detailed demographics, February/March 2007

Least popular satellite/cable/Freeview channels

Figure 31: Least popular programming regularly watched on satellite/cable/Freeview channels, by detailed demographics, February/March 2007

Frequency of watching TV programmes

Figure 32: Most popular frequency of watching TV programmes, by detailed demographics, February/March 2007

Viewing habits

Figure 33: Viewing habits, by detailed demographics, February/March 2007



The Consumer - Turning Interactivity into Revenue

Key Points:

Multichannel consumers leading the charge

Figure 34: Viewing package habits, February/March 2007

For full demographics, see Detailed Demographics section


Trouble for the switch-off?

Investing in TV viewing

Figure 35: Viewing package habits, by frequency of watching TV programmes, February/March 2007

Reluctant upgraders are planners, not surfers

Figure 36: Viewing package habits, by viewing habits, February/March 2007

Selling the benefits of technology

Still talking about the weather

Figure 37: Most popular use of interactive services, February/March 2007

Customer satisfaction is key

Getting the message across…

Figure 38: Most popular use of interactive services, February/March 2007

…with VoD showing real potential

User-unfriendliness holding back some services?

Figure 39: Next most popular use of interactive services, February/March 2007

The electronic babysitter?

Different platforms - different strengths

Figure 40: Used interactive services and love it, by TV reception, February/March 2007

Preaching to the unconverted?

Making money from the infrequent viewers

Sky+ a major draw for the Early Adopters

Figure 41: Most popular use of interactive services, by viewing package habits, February/March 2007

Figure 42: Next most popular use of interactive services, by viewing package habits, February/March 2007



The Consumer - Turning Interactivity into Revenue - Detailed Demographics

Attitudes towards upgrading

Figure 43: Viewing package habits, by detailed demographics, February/March 2007

Interactive services - Have used it and love it

Figure 44: Most popular use of interactive services, by detailed demographics, February/March 2007

Figure 45: Next most popular use of interactive services, by detailed demographics, February/March 2007

Use of interactive services and frequency of watching TV

Figure 46: Most popular use of interactive services, by frequency of watching TV, February/March 2007

Figure 47: Next most popular use of interactive services, by frequency of watching TV, February/March 2007

Abstract

Mintel's Leisure Intelligence series is currently divided into three sectors:

  • Leisure Pursuits
  • Catering
  • Travel

These three complementary sectors combine to give you ultimate flexibility, whether you want an industry-focused base of information, or a complete picture covering a wide range of consumer-based markets. Within each sector, every report provides a thorough analysis of the market, looking at:

  • Market Factors
  • Market Size and Trends
  • Market Segmentation
  • The Supply Structure
  • Advertising and Promotion
  • Distribution (when applicable)
  • The Consumer
  • The Future
  • Forecast

Combining exclusive consumer research with key trade interviews, these reports provide an up-to-date overview of the leisure marketplace, looking at changing trends in an industry constantly developing to suit the modern consumer. Backed up by formal desk research from trade and government sources, the Leisure Intelligence series looks at each sector with a fresh impetus, underlining the importance of the entertainment factor in leisure but establishing new trends such as the sporting mix and other special interests.



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