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The Case for Managed Services: Meridian Credit Union

Published by: IDC

Published: Apr. 6, 2007 - 18 Pages


Table of Contents



Table of Contents

IDC Opinion

In This Buyer Case Study

Situation Overview

Introduction

Organization Overview

Table: Meridian Credit Union Overview

Challenges and Solution

Decision-Making Process

Results

Future Outlook

Overview and Characteristics of Managed Services

Figure: IDC's Infrastructure Services Spectrum

Figure: Components of Managed Infrastructure Services

Figure: Outsourcing Engagement Model Characteristics

Timing of Decision

Technology Ownership

The "Non" Transfer of People

Customization of the Solution

Technology Location

Review of Managed Services

Figure: Summary of Managed Services Buying Preferences

Managed Services - The Buyer Market

Figure: Canadian Managed Services Revenue Growth by Company Size and Solution Type, 2006 and 2011

Enterprise

Table: Canadian Enterprise Managed Services Spending by Solution Type, 2006-2011 ($C)

Medium-Sized and Large Businesses

Table: Canadian Medium-Sized and Large Business Managed Services Spending by Solution Type, 2006-2011 (C$M)

Outlook - The Seller Side

Figure: Managed Services Objectives, Offerings, and Required Capabilities

Tier 1

Telecommunications Companies

VARs and SIs

Hardware and Software Manufacturers

Essential Guidance

Advice to Buyers

Advice to Service Providers

Learn More

Related Research

Abstract

This document is about The Case for Managed Services: Meridian Credit Union

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