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IT Recruitment Market Assessment 2007

Published by: Key Note Publications Ltd

Published: Feb. 1, 2007 - 127 Pages


Table of Contents


1. Introduction

THE IT RECRUITMENT MARKET

DEFINITION

2. Strategic Overview

MARKET DYNAMICS AND SEGMENTATION

Increasing Demand

Table 1: Number of People Employed in the UK in ICT Occupations and Computer-Related Activities (000), April-June 2005 and 2006

Table 2: The Number of Quarterly IT Vacancies Notified to Jobcentres in Great Britain by Type, May, August, October 2004-2006

Job Advertisements

Salaries

The Market Rollercoaster

Table 3: The IT Recruitment Agency Market by Invoiced Sales at Current and Constant 2000 Prices (£m), Years Ending December 2002-2006

Staff Retention Remains an Issue

The Skills Shortage Issue

Table 4: E-Skills Vacancies by Type (number and %), 2005

Table 5: Actions Taken to Combat Skills-Shortage Vacancies (%), 2003 and 2005

The Legislative Environment Becomes Tougher

The Conduct of Employment Agencies and Employment Business Regulations 2004

IR35

Review of VAT

The EU Agency Workers Directive

The Services Directive 2006

The Data Protection Act 1998

Money-Laundering Legislation

The Employment Equality (Age) Regulations

`A Day'

CHANNELS TO MARKET

Jobcentres

Table 6: Channels other than the Internet Used to Look for Jobs (%), 2007

Contacting Clients

The Growing Use of the Internet

COMPETITIVE STRUCTURE

Table 7: The IT Recruitment Market by Estimated Share of Revenue (%), 2005 and 2006

Figure 1: The IT Recruitment Market by Estimated Share of Revenue (%), 2006

Table 8: The Major UK IT Recruitment Agencies by Estimated Market Share (% of total revenue), Year Ending 31st December 2005

New Systems and Techniques for Attracting and Tracking the Best Candidates Move up the Agenda

THE CONSUMER

Business Customers

Individual Customers

Table 9: IT Jobseekers by Sex and Age (%), 2007

MARKET FORECASTS

3. Contract and Temporary Staff

BACKGROUND

MARKET SIZE

Table 10: The Contract and Temporary Staff Recruitment Market by Invoiced Sales at Current and Constant 2000 Prices (£m), Years Ending December 2002-2006

CONSUMER TRENDS

Business Consumers

Changing Client Base

The Jobs in Demand

Table 11: Example Skills Requirements of Contract Jobs Advertised on Internet Jobsites (% of job advertisements), 3 Months to 1st December 2005 and 2006

Table 12: The Proportion of Contract Jobs Advertised on Internet Jobsites by Job Title (%), 3 Months to 1st December 2006

Individual Consumers

ADVERTISING AND DISTRIBUTION

4. Permanent Staff

BACKGROUND

MARKET SIZE

Table 13: The Permanent Staff Recruitment Market by Invoiced Sales at Current and Constant 2000 Prices (£m), Years Ending December 2002-2006

CONSUMER TRENDS

Business Consumers

The Jobs in Demand

Table 14: Example Skills Requirements of Permanent Jobs Advertised on Internet Jobsites (% of job advertisements), 3 Months to 1st December 2005 and 2006

Table 15: The Proportion of Permanent Jobs Advertised on Internet Jobsites by Job Title (%), 3 Months to 1st December 2006

Individual Consumers

ADVERTISING AND DISTRIBUTION

5. An International Perspective

MARKET DEVELOPMENTS

Global IT Services Continue to Grow in Demand

Offshoring is also Transforming the Market

Onshore-Offshoring is Adding to the Market Dynamics

The Services Directive 2006

COMPETITIVE ENVIRONMENT

CONSUMER BEHAVIOUR

6. PEST Analysis

POLITICAL FACTORS

Employment Laws

Skills Task Force

E-Government

Promotion of IT

Terrorism

ECONOMIC FACTORS

Economic Growth Impacts on IT Budgets

Different Sectors are more Vulnerable than Others

A Long-Term Influence

SOCIAL FACTORS

The Growth of Part-Time and Flexible Working

Teamworking

Changing Demographics

The Growing Importance of Women and Childcare Facilities

The `Sandwich' Generation

`Portfolio Careers'

Human-Resource Outsourcing

Business Environment Drives Demand

Businesses Lack Internal IT Skills

Exploiting Computer Resources is a Key to Business Success

TECHNOLOGICAL FACTORS

IT — A Competitive Weapon

Software Solutions

The Internet — A New Media Opportunity

The Internet — A Potential New Media Threat

The Internet Changes How Agencies Must Operate

The Technology Cycle

The Technology Upgrade Cycle Influences Demand

New Technological Trends

Shifts in IT Budgets

E-Business — A Driver of Demand

7. Consumer Dynamics

EMPLOYERS

The 2006 Recruitment and Retention Survey

Table 16: Methods Used to Attract Applicants by Industry Sector (%), 2006

Table 17: Methods Used to Select Applicants (%), 2006

THE RECRUITMENT PROCESS

Recruitment Responsibilities

The Growing Importance of Vendor Management

IT Workers Improve Elasticity

THE JOBS DEMANDED BY EMPLOYERS

Table 18: The Top 20 Geographical Locations of Contract IT Jobs Advertised on Internet Jobsites by Average Daily Rate and Average Hourly Rate (£), 3 Months to 1st December 2006

Table 19: The Top 20 Geographical Locations of Permanent IT Jobs Advertised on Internet Jobsites by Average Salary (£), 3 Months to 1st December 2006

Table 20: The Proportion of Jobs Advertised on Internet Jobsites by Job Title (%), 3 Months to 1st December 2006

IT WORKERS

Table 21: The Occupational and Vacancy Profile of Employment in the Computing and Related Industries (number and %), 2005

Table 22: The Profile of IT Jobseekers using Recruitment Jobsites (% of visitors), 2007

IT Workers' Expectations

8. Company Profiles

INTRODUCTION

SPRING TECHNOLOGY STAFFING SERVICES

Corporate Strategy

Strengths and Weaknesses

Product Developments

New Business

Profitability

Table 23: Financial Results for Spring Technology Staffing Services Ltd (£000), Years Ending 31st December 2003-2005

Future Company Developments

ELAN IT

Corporate Strategy

Strengths and Weaknesses

Profitability

Future Company Developments

COMPUTER PEOPLE

Corporate Strategy

Strengths and Weaknesses

Brand Development

Profitability

Future Company Developments

STHREE PLC

Corporate Strategy

Strengths and Weaknesses

Profitability

Table 24: Financial Results for SThree PLC (£000), Years Ending 30th November 2003-2005

Future Company Developments

HAYS INFORMATION TECHNOLOGY

Corporate Strategy

Strengths and Weaknesses

Brand Development

Profitability

Future Company Developments

VEDIOR

Corporate Strategy

Strengths and Weaknesses

Profitability

Future Company Developments

MODIS INTERNATIONAL

Corporate Strategy

Strengths and Weaknesses

New Business

Profitability

Table 25: Financial Results for MPS Group International PLC (£000), Years Ending 28th December 2003, 2nd January 2005 and 1st January 2006

Future Company Developments

ALEXANDER MANN GROUP LTD

Corporate Strategy

Strengths and Weaknesses

Profitability

Table 26: Financial Results for Alexander Mann Group Ltd (£000), Years Ending 30th September 2003-2005

Future Company Developments

XANSA RECRUITMENT LTD

Corporate Strategy

Strengths and Weaknesses

New Business

Profitability

Table 27: Financial Results for Xansa Recruitment Ltd (£000), Years Ending 30th April 2004-2006

Future Company Developments

LORIEN RESOURCING

Corporate Strategy

Strengths and Weaknesses

Profitability

Table 28: Financial Results for Lorien PLC (£000), Years Ending 30th November 2003, 28th November 2004 and 27th November 2005

Future Company Developments

OTHER COMPANIES

9. The Future

A POSITIVE ECONOMIC ENVIRONMENT

KEY DRIVERS FOR FUTURE GROWTH

Ongoing and Scheduled Projects

The Strong Presence in the UK of IT-Intensive Industries

Outsourcing HR

Changing Demographics

Globalisation of the Industry

THE FUTURE DEMAND FOR IT WORKERS

Table 29: Employment Projections in the Computer-Services Industries (000), 2004, 2009 and 2014

Table 30: Projected Employment in the Computer-Services Industries by Occupational Group (000), 2004, 2009 and 2014

Employment by Status and Gender

Table 31: Forecast Employment in the Computer-Services Industry by Status and Sex (000 and %), 2004, 2009 and 2014

FUTURE RECRUITMENT PROBLEMS

FORECASTS 2007 TO 2011

Table 32: The Forecast IT Recruitment Market by Sector by Invoiced Sales at Current Prices (£m), Years Ending December 2007-2011

Figure 2: The Forecast IT Recruitment Market by Sector by Invoiced Sales at Current Prices (£m), Years Ending December 2002-2011

11. Consumer Confidence

METHODOLOGY

KEY FINDINGS THIS QUARTER

THE WILLINGNESS TO BORROW

Confidence Rebounds

Table A: The Average Amount Consumers Are Willing to Borrow in Order to Purchase Expensive Items at Current and Constant November 2004 Prices (£ and £bn), August 2005-2006

Fewer Adults Wish to Borrow

Table B: The Number of Adults Willing to Borrow in Order to Purchase Expensive Items (000 and %), August 2005-2006

SPENDING FROM SAVINGS

Strong Recovery in Spending from Savings

Table C: The Average Amount Consumers Are Willing to Spend from Savings in Order to Purchase Expensive Items at Current and Constant November 2004 Prices (£ and £bn), August 2005-2006

Savings Grow in Relative Importance

Table D: The Average Amounts Adults Are Confident Spending to Purchase Expensive Items (£ and %), August 2005-2006

12. Further Sources

Associations

Publications

General Sources

Government Publications

Other Sources

Bisnode Sources

Abstract

The IT recruitment market has experienced a rollercoaster journey in the past decade, from the peaks of demand in 1999 through the turbulence of 2000 to 2003, before rising again to recovery in 2004 and continued steady growth in 2005 and 2006.

In 2004, the computer industry entered a new phase of growth, characterised by steady annual budget increases. As a result, the period 2004 to 2006 witnessed a recovery for the IT recruitment industry. Since early 2004, there has been a significant improvement in the market for permanent, and temporary and contract recruitment, spurred by new projects from firms to enhance their systems, in terms of both applications and infrastructure. Consequently, there was an increase in demand for developers and project managers throughout 2005 and 2006.

However, growth has not come without challenge, and the future will see the continuation of challenges for the industry that have emerged in recent years. In this period of growth, an IT skills shortage has remained a problem for the UK market. Agencies have found the need to build strategies for the recruitment of older workers and women as well as to operate across international markets. This has opened up new service areas, such as international recruitment and employment consultancy.

Legislation continues to be tough as demand increases. Agencies are faced with a diverse legislative environment, needing to be aware of issues related to such things as age regulations in the UK, as well as international initiatives, including the EU's Agency Workers Directive, which, although frozen in 2006, could have a marked impact on the recruitment landscape in the future.

Key Note forecasts that between 2007 and 2011, the industry will continue to see steady growth as a result of various factors, including projects scheduled for the next few years, the strong presence of IT-intensive industries in the UK and the continued trend of outsourcing human resources (HR).

Skills shortages are set to continue in the next 5 years: the demand for IT professionals will increase at the same time as the flow of younger workers into the industry will fail to keep pace with the demand. Agencies will therefore need to become increasingly creative in their recruitment and must convince clients of the value of older, female and foreign workers. Agencies will also face the problem of their client base moving away from end-user companies and towards large outsourcing operations that have stronger buying power and will increasingly look for a wider range of services from agencies.

In order to remain competitive, agencies will have to improve the range of services that they offer to their largest clients, and continue to improve their productivity to protect their margins.

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