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Asia/Pacific (Excluding Japan) Business Process Outsourcing 2007-2011 Forecast and AnalysisPublished by: IDC Published: Feb. 16, 2007 - 42 Pages Table of ContentsTable of Contents IDC Opinion In This Study What Has Changed Methodology Situation Overview Understanding the Big Picture for Business Process Outsourcing in Asia/Pacific (Excluding Japan) Observation on Business Process Outsourcing in 2005 and 2006 Vendor Landscape Overview Enterprise Landscape Overview Future Outlook Forecast and Assumptions Table: Key Forecast Assumptions for Asia/Pacific (Excluding Japan) Business Process Outsourcing Services, 2007-2011 Table: Key Forecast Assumptions for Asia/Pacific (Excluding Japan) Macroeconomic Outlook, 2007 Key Insights into Business Process Outsourcing for 2007 Asia/Pacific (Excluding Japan) Business Process Outsourcing Services Forecast by Horizontal Business Asia/Pacific (Excluding Japan) Overall Business Process Outsourcing Landscape Table: Asia/Pacific (Excluding Japan) Total Business Process Outsourcing Market by Country, 2006-2011 (US$M) Asia/Pacific (Excluding Japan) Human Resources Business Process Outsourcing Services Forecast and Insights Table: Asia/Pacific (Excluding Japan) Human Resources Business Process Outsourcing Market by Country, 2006-2011 (US$M) Human Resources Business Process Outsourcing Highlights Asia/Pacific (Excluding Japan) Training Business Process Outsourcing Services Forecast and Insights Table: Asia/Pacific (Excluding Japan) Training Business Process Outsourcing Market by Country, 2006-2011 (US$M) Training Business Process Outsourcing Highlights Asia/Pacific (Excluding Japan) Finance and Accounting Business Process Outsourcing Services Forecast and Insights Table: Asia/Pacific (Excluding Japan) Finance and Accounting Business Process Outsourcing Market by Country, 2006-2011 (US$M) Finance and Accounting Business Process Outsourcing Highlights Asia/Pacific (Excluding Japan) Procurement Business Process Outsourcing Services Forecast and Insights Table: Asia/Pacific (Excluding Japan) Procurement Business Process Outsourcing Market by Country, 2006-2011 (US$M) Procurement Business Process Outsourcing Highlights Asia/Pacific (Excluding Japan) Customer Care Business Process Outsourcing Services Forecast and Insights Table: Asia/Pacific (Excluding Japan) Customer Care Business Process Outsourcing Market by Country, 2006-2011 (US$M) Customer Care Business Process Outsourcing Highlights Market Context Business Process Outsourcing Insights by Country Australia Table: Australia Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for Australia China Table: China Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for China India Table: India Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for India Korea Table: Korea Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for Korea Singapore Table: Singapore Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for Singapore Hong Kong Table: Hong Kong Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for Hong Kong Malaysia Table: Malaysia Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for Malaysia Taiwan Table: Taiwan Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for Taiwan New Zealand Table: New Zealand Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for New Zealand Thailand Table: Thailand Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for Thailand Philippines Table: Philippines Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for the Philippines Indonesia Table: Indonesia Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Highlights for Indonesia Rest of Asia Pacific (Excluding Japan) Table: Rest of Asia/Pacific (Excluding Japan) Business Process Outsourcing Market by Horizontal, 2006-2011 (US$M) Key Insights for Rest of APEJ Essential Guidance The IT Component of Business Process Outsourcing Learn More Related Research Definitions Revenue Recognition Offshoring Distinction Between Business Process Outsourcing and Processing Services Horizontal Versus Vertical Business Process Outsourcing Vertical Business Process Outsourcing Synopsis AbstractThis IDC study represents a comprehensive overview of the market opportunities and forecasts for business process outsourcing (BPO) in the Asia/Pacific (excluding Japan) or APEJ region. This BPO overview covers qualitative as well as quantitative insights across 12 APEJ countries for 2006 up until 2011. This study is of value to BPO service providers (SPs) as well as enterprises in answering questions such as, what is the size of the BPO market in APEJ; how big was it a few years ago, how big will it get in five years' time and how fast is it growing; what are the unique characteristics and the trends for BPO across business horizontals (human resources [HR], training, finance and accounting [F&A], procurement, customer care) and by country in APEJ; and finally what is needed to clinch deals, what are enterprises demanding, and are vendors meeting those needs. "As more decision making for BPO get pushed to regional stakeholders, more unique characteristics that are particular to APEJ become the key focus over the next few years," says Conrad Chang, senior analyst, BPO, IDC Asia/Pacific. Get Full Details About This Report >> |
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