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U.S. Toll-Free Service Markets

Published by: Frost & Sullivan

Published: Jun. 1, 1999


Table of Contents



  • Introducing the Market Engineering Consulting Report

    • Introduction
    • The Market Engineering System
    • Market Engineering Report Elements
    • Strategic Benefits of Market Engineering for Readers of This Report
    • Top Ten Benefits of a Market Engineering Consulting Report
    • A Word of Caution

  • Executive Summary

    • Introduction to the U.S. Toll-Free Services Market
    • Summary of Major Findings

  • Industry Challenges and Research Methodology

    • Identification of Challenges Facing the U.S. Toll-Free Services Market
    • Time Frame Analysis of Industry Challenges
    • Frost & Sullivan's 12-Step Market Engineering Research Methodology
    • Market Engineering Forecasting Methodology
    • Glossary of Terms

  • Market Engineering Measurement Analysis of the U.S. Toll-Free Services Industry

    • Introduction
    • Market Overview and Definitions
    • Presentation of Strategic Significance of Measurements

  • Drivers, Restraints, Market Forecasts, and Other Market Trends for the U.S. Toll-Free Services Market

    • Drivers and Restraints
    • Market Forecasts
    • Percent of Revenue by Market Type

  • Market Engineering Research for the Nationwide and International Toll-Free Services Market 1995-2005

    • Total Market Analysis
    • Strategic Analysis and Forecasts of the Nationwide Toll-Free Services Market
    • Strategic Analysis and Forecasts of the International Toll-Free Services Market

  • Market Engineering Research for the U.S. Local/Regional Toll-Free Services Market 1995-2005

    • Total Market Analysis
    • Strategic Analysis and Forecasts by Service Type
    • Strategic Analysis and Forecasts by Application Type

  • Market Engineering Strategy

    • What Is Market Engineering Strategy?
    • How to Improve the Market Engineering Strategy Development Process
    • Market Engineering Strategic Recommendations

  • Market Engineering Planning in the U.S. Toll-Free Services Industry

    • Integrating Market Engineering into the Business Planning Process
    • Using Market Engineering Planning to Support the Business Planning Process

  • Implementation of Market Engineering

    • Introduction and Summary
    • How to Implement Market Engineering in a Company
    • How to Make the Most of This Market Engineering Report

  • Market Engineering Monitoring of theU.S. Toll-Free Services Industry

    • Purpose of Market Engineering Monitoring
    • How to Design a Successful Monitoring Program
    • Top Ten Critical Elements of a Market Engineering Program in the Toll-Free Services Market Industry
    • Frost & Sullivan's Market EngineeringToll-Free Services Industry Awards
    • Frost & Sullivan's Strategic Recommendations for Further Research

  • Profiles of Strategically Targeted Companies

    • AMERITECH CORPORATION
    • AT&T CORPORATION
    • BELL ATLANTIC CORPORATION
    • BELLSOUTH CORPORATION
    • CABLE & WIRELESS INC.
    • FRONTIER CORPORATION
    • GTE CORPORATION
    • MCI WORLDCOM, INC.
    • SBC COMMUNICATIONS, INC.
    • SPRINT CORPORATION

  • Database of Key Industry Participants

    • Market Participants
    • Industry Organizations




  • Table of Figures
  • Table of Charts

Abstract

Growth in the call center market and expansion of business activities across geographic boundaries are stimulating demand for toll-free services. This report gives it users a comprehensive look at the U.S. toll-free service markets. Through a vigorous discussion of competitive, regulatory, application, and service-specific trends, the report highlights important developments in the market, showing you how to make the most of your company's resources and move ahead of the competition. Profiles of key participants are also included. From Frost & Sullivan.

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