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China B2C Market Annual Report 2006Published by: Analysys International Published: Jul. 4, 2006 - 125 Pages Table of Contents
AbstractFindings and Recommendations Analysys' FindingsMarket Size The market size of China’s B2C e-business reached 4.13 thousand million Yuan in 2005, with an increase of 32.6% over the previous year, showing a booming developing momentum. It is estimated that the market size of China’s B2C e-business will expand rapidly in the next three years with a compound annual growth rate of 33.6% and reach 9.85 thousand million Yuan in 2008. Internet retail remains the main form of B2C e-business and its market size was 2.31 thousand million Yuan in 2005. Industries of online order and internet direct selling will also enjoy a rapid growth. Commodities At present B2C e-business mainly deal with shopping goods. Category of commodity will diversify in the next few years and convenience goods will become key dealing products. Information Communication Shopping agency will turn into a crucial information entrance of B2C e-business. Comparison shopping will be an important form of shopping agency, change the value chain of B2C e-business and lead to price convergence. The existing shopping agencies will develop into e-business brokers that joint purchase and sale, possess plenty of customer resource and integrate purchase advice and customer servicer, and will have great influence on e-business. Market Competition Market competition will gradually transform from price competition to comprehensive competition focusing on service quality. B2C and other forms of e-business will complement each other and integrate. Analysys' Recommendations Recommendations for B2C E-Business Vendors On Commodity: Expand the product line and develop the brand and user resource while maintaining the competition edge of core product line. Take convenience goods as one of the key products of near future. On Payment: Take measures to inspire users to pay online. On Delivery: Provide order tracking service by short message, let the consumer know about the flow of purchase and take measures to address the problem of lack of information in purchase process. Cooperate with traditional retail enterprises on flow of materials and make use of their stocks and channel resources. On Service: Provide all-around and convenient service to return or change the goods in order to reduce customer’s worry about risk. Provide diverse member service and benefits to enhance user stickiness. On Information: Attach importance to shopping agencies, take initiative to cooperate with Web sites of comparison shopping, promote your products and services through cooperation and grasp the first opportunity in the market. Improve interaction of service, transform from human-computer interaction to interpersonal interaction and build a community with e-business as its theme. Encourage clients to evaluate the commodity and service and keep the negative evaluation. Focus on users, turn from one who provides the commodity into one who meets the need. Intensify need-oriented mode for specified consumer group on basis of natural classification of commodities and provide fuzzy search. Mobile business: Prepare in advance, enter mobile business market, target at young consumers under 25 with fashionable products Get Full Details About This Report >> |
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