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Food Products Recall Manual

Published by: Food Institute Information and Research Center

Published: Apr. 30, 2001 - 120 Pages


Table of Contents


I Introduction


A The Number and Scope of Recalls Is Growing


B  10 Do’s and Don'ts of Recalls

II Key Definitions And Concepts


A The Key Players


B What Is a “Recall”?


C What Is Not a “Recall”?


D The Language of Recalls


E The Law of Recalls

III Preparation For A Recall -- General Practices


A     CGMPs, QA/QC, and HACCP


B     Relationships with Suppliers


C     Product Handling


D Procedures for Handling Complaints and Inquiries

IV Preparation For A Recall -- Recall Procedures


A Designate a Recall Coordinator and a Recall Team


B Designate a Recall Contact Person at Each Company Facility


C Establish a Recall Contact at Each Supplier


D Know Your Operations


E Create an Internal Communication Plan


F Conduct Periodic Practice Recalls/Market Withdrawals


G Select a Reputable Outside Laboratory


H Obtain Adequate Insurance Coverage

V Investigating And Evaluating A Product Defect


A     Assembling the Recall Team


B     Gathering All the Facts


C     Conducting a Health Hazard Evaluation


D     Deciding Whether to Recall the Product

VI Conducting A Recall - Recall Initiated By Your Company


A Notifying Government Agencies


B Developing a Recall Plan


C Implementing a Recall

VII Conducting A Recall - When The Government Is Involved


A Timing


B Testing


          C Deciding Whether to Recall the Product


D Developing the Recall Plan


E      Implementing the Recall - Recalling Firm


F      Publicity

VIII Conducting A Recall - Recall Initiated By Your Supplier


A     Receiving a Recall/Market Withdrawal Request


B     Assembling the Recall Team


C     Implementing the Recall

IX Handling The Press/Public Relations


A     How Consumers React to Risk


B     Coordinating All Communications


C     Shaping Your Message


D     Issuing Press Releases


E      Working With the News Media

X Handling Visits By Regulatory Officials


A Who May Visit


B What Records You Should Let Them See



XI Special Situations


A     Infant Formula Recalls


B     Consumer Product Safety Commission Recalls


C     Microbial Sampling and Testing


D     Listeria Monocytogenes


E      Hepatitis A


F      Hard or Sharp Foreign Objects

XII Wrapping Up


Exhibits 


A -An overview of foodborne pathogens


B - FDA Recall Policy


C - FSIS Recall Directive


D - FSIS Emergency Response Division Recall Worksheet


E - Sample Recall Notice to Customer


F - FDA recall press releases (models and samples)


G - FSIS recall press releases (samples)


H - Sample recall/market withdrawal notice to plants/warehouses/stores


I - FDA regulations for infant formula recalls


J - CPSC regulations for consumer product recalls


K - FDA Compliance Policy Guide § 555


(Foods - Adulteration Involving Hard or Sharp Foreign Objects)

Abstract

A step-by-step guide to handling food product recalls. This manual has practical procedures for efficiently removing food products from the distribution-chain. It also describes measures you can take in advance, to prevent or at least be prepared for, a recall or removal.

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