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In-Dustry Update: SOHO Business VoIP, IP VPN, and Convergence Adoption

Published by: In-Stat

Published: Dec. 5, 2006 - 13 Pages


Table of Contents



Executive Summary

Data Collection for This Analysis

IP VPN Adoption

Current IP VPN Deployment

IP VPN Deployment Plans

Many IP VPN Implementations are First-Time WAN Applications

In-House and Outsourced Deployment and Management Equally Preferred

VoIP Adoption

Business-Grade VoIP Options are Not Yet Adopted

Customers Expect a Wide Range of Channel Options, Including Systems Integrators and Retail

Voice, Video, and Data Convergence

Limited Convergence of Voice and Data Most Popular to Date

Expansion of Convergence Plans Target Triple Play

Convergence Adoption is Driven Primarily by Cost Savings, But Many Factors Emerge

Implications

Recommended Reading




List of Tables




Table 1. Use and Planned Use of IP VPN

Table 2. Types of Current IP VPN Deployments (Multiple Responses Allowed)

Table 3. Future IP VPN Deployment Plans (Multiple Responses Allowed)

Table 4. IP VPN Displacement of Legacy WAN Services

Table 5. “In-House” vs. Carrier Deployment of IP VPN

Table 6. Current VoIP Adoption

Table 7. Preferred Channel Partners for IP Solutions

Table 8. Current Common Network Convergence of Voice, Data, and Video

Table 9. Future Convergence Plans (Within the Next 18 months)

Table 10. Drivers of Network Convergence




List of Figures




Figure 1. Type of VoIP Service Used by Size of Business

Abstract

This report provides an update on the level of adoption among US SOHO businesses in the areas of IP VPNs, VoIP, and network convergence. It provides insights into how this segment varies from the rest of the US market.

The adoption of business-grade VoIP solutions such as IP-enabled and IP-based PBX, as well as IP Centrex is particularly weak in this market segment, where broadband IP telephony has been the IP voice service of choice to date. In-Stat also sees limited IP VPN deployment, but discusses the extent to which they are replacing existing WAN services. The integration of voice, data, and video applications into converged networks is also reviewed and compared with US business averages.

This report details adoption rates among businesses with between 1 and 4 employees. The report is based on primary research and should be of particular interest to carriers, equipment manufacturers, and solution integrators seeking insights into the dynamic SOHO business market.

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