IT and the North American Supermarket : Market Research Report

IT and the North American Supermarket

Published: Oct. 16, 2006 - 122 Pages

INTRODUCTION: Supermarkets Defined
SUPERMARKET TRENDS & CHALLENGES: Increased Customer Expectations; Increased Competition and Margin Pressure; The More Things Change; Increased Service Offerings; Competition for the Food Dollar Away From Home; Mergers and Acquisitions; Bankruptcies and Divestitures; Increasing Ethnic Diversity; Hit or Miss Loyalty; Health is Still 'In'; Perishables as a Way to Life?; Supermarket IT Spend; Self-Checkout; Technology Adopters; Need to Improve Speed and Efficiency of Operations; Aging Equipment - Reducing Maintenance Cost; Integration with Other Applications; External Factors; Outlook
HOW A SUPERMARKET WORKS: Checkout Lines; Specialty Departments; Floor-Level Systems; Back Office Systems; Distribution & Supply Chain Systems; Sales & Service Systems; Headquarters Systems
TOP 20 NORTH AMERICAN SUPERMARKETS
APPENDIX - INDIVIDUAL RETAILER TECHNOLOGY PROFILES
REFERENCES

Abstract

This 122 page report investigates the challenges of the North American Supermarket Retailer and how information technology can be utilized to meet those challenges. For retailers this report includes the latest research on technology trends as well as technical profiles of top retailers like Kroger, Safeway, SuperValu, Wal-Mart, Costco and others. The study includes detailed IT Spend and technical profiles for each of the Top 20 retailers sellign grocery items.

Product Highlights

This report is designed for use by Retailers, Technology Professionals, Financial Analysts and those people with a product/service idea that want to know who they need to speak with at particular supermarket retailers.

The study begins with a discussion of the latest trends and data results from recent IHL surveys of the industry, including IT Spend Trends and other key data. Next we include a section on "How a Supermarket Works", including key department areas and home office functions that people wanting to do business with Supermarkets need to know about. Finally we provide Profiles on the Top 20 North American Supermarkets (Like The Kroger Company, Safeway, SuperValu, as well as Wal-Mart and Costco) that includes Financial Metrics, IT Spend, Hardware and Software installed, and Key Contact Personnel within those organizations.

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IT and the North American Supermarket

Table of Contents

Abstract