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Where's My Payment? Using Logistics Management to Drive an Enterprise View of Payments

Published by: TowerGroup

Published: Nov. 6, 2006 - 12 Pages


Table of Contents



TowerGroup Take-Aways

Report Coverage

Payments Back-Office Technology Issues

Historical Perspective

Exhibit 1 Technology Evolution in Payment Systems (1970s-2000s)

Current Technology Constraints

Exhibit 2 Typical Bank Payment System Infrastructure: A "Spaghetti Network" (2006)

Pressures on the Payments Business

Commerce Drives Payments

Exhibit 3 Cashless Payments in Industrialized Nations by Type (1998-2004)

Payment Integration with Banks

Risk Management and Compliance Legislation

New Market Infrastructures

Exhibit 4 Major Global Payment Network Changes and Regulations (2001-10P)

Managing the Payments Business

Logistics Management as an Enterprise Payments Model

Logistics and the Just-in-Time Supply Chain

Exhibit 5 Typical Manufacturing Supply Chain (2006)

JIT Payment Processing

Exhibit 6 Payments Logistics Chain Proposed by TowerGroup

Banks as the Payments Logistics Providers

Implementation Approach for Enterprise Payments

Payments Architecture

Exhibit 7 Enterprise Payments Objectives for Banks and Core Payment Functions and Services (2006)

Payments Road Map

Summary



Abstract

Glancing inside a typical bank's back office, you will find that payments processing relies on well-defined operational processes to keep auditors satisfied and to pare operating costs down to a minimum. Digging a little deeper reveals an organization stressed by customer expectations, new payment infrastructures, and ever-stringent regulatory demands. Can banks compete if they are reliant on outdated technology for the payments function? This TowerGroup Research Note examines the pressures constraining payment operations today and, by considering banks as logistics providers of payments, suggests why banks must invest in an enterprise view of payments to gain competitive advantage.

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