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Strategic Performance Management: Using the SPM Maturity Model to Turn Vision Into Business Value

Published by: Business Intelligence

Published: Dec. 1, 2005 - 194 Pages


Table of Contents


Chapter 1: The Case for Revitalizing Performance Management




Chapter 2: Current Performance Management Practices and Use of Business Intelligence Systems




Chapter 3: SPM Maturity Model




Chapter 4: The Transition from Operator to Controller




Chapter 5: The Transition from Controller to Integrator




Chapter 6: The Transition from Integrator to Innovator




Chapter 7: Revitalize Your Performance Management




Chapter 8: Performance Management Case Studies

Abstract

A new, refreshing approach to performance management

Five reasons why you need this report:
  • Use the SPM Maturity Model - exclusively covered in this report - to revitalise your organisation’s performance management
  • Achieve step-change improvements in your results
  • Maximise the return from your business intelligence systems
  • Master the five key enablers of improved performance
  • Rapidly identify and overcome the most important barriers to improved performance
Strategic Performance Management shows you how to develop a performance management programme tailored specifically to your corporate needs. What’s more it is grounded in practical experience.

By sifting the lessons and experience of organisations at all levels, the Report describes how every company can apply performance information to improve performance. It recognises that this effort involves an integrated approach that engages leaders, the workforce, corporate culture and technology.

Exclusively, this report shows you how to form an assessment of your current position to develop a practical and deliverable plan for improving your results. Whatever the current state of performance management in your organisation, it shows you the way forward.

Based on an extensive programme of research, Strategic Performance Management provides you with a toolkit to revitalise your performance management capability. The SPM Maturity Model - described in detail exclusively in this report - is both a diagnostic and planning tool. It turns the research findings about companies’ widely different success rates into a set of actionable principles and guidelines that you can apply.

Key Questions Answered
  • Most importantly, Strategic Performance Management will help you answer these questions and then find the best solution to enhance your performance.
  • Do you have the processes and skills to turn insights from your information systems into performance improving actions?
  • Can you point to hard business benefits from your investment in Business Intelligence systems?
  • Do you have a data strategy that assures the integrity of corporate information?
  • Do end users have the skills to extract business value from your business intelligence and information systems?
  • Are your business intelligence systems aligned with your strategic priorities?
  • Do you know where to target investment in business intelligence systems to generate the greatest benefits for your business?
An exclusive programme of research among 259 companies provides insights into all aspects of performance management practice - including the success of companies in managing key drivers of performance improvement.

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