World Class Change Management : Market Research Report

World Class Change Management

Published: Oct. 1, 2006 - 148 Pages

Chapter 1: The New Change Agenda Defined: Executive Summary; The End of Normality; Change Management:A practice in transition; Creating the Right Conditions for Change; Managing Uncertainty; Redefining Leadership to Lead the New Change Agenda; Dealing with Continuous and Self-reinforcing Change; The Complex Psychology of Turnarounds; Change Management for the Third Millennium; Geared Up for Change; Action Points
Chapter 2: Change Management Tools and Techniques: Executive Summary; What Triggers Change; Corporate re-structuring; Relocation; Performance improvement; Mergers or alliances; Conclusion:Getting the balance right
Chapter 3: Building a Resilient Organisation: Executive Summary; Transparency; Engagement; Networks:Getting below the surface; Disruptive Deviancy; Creating a Collaborative Culture; Self-generating Transformation & the Move to a Bottom-up Approach; Action Points
Chapter 4: Setting Milestones and Measures of Success: Executive Summary; Introduction:Examining the problem; Change and crisis; Four steps to turning around workplace morale; Dealing with a decline in innovation and creativity; The importance of recognition and rewards; Implementing the Solution; Action Points
Chapter 5: Change Know-how and Personal Capabilities: Executive Summary; Teaching Change Management; Externally-delivered Programmes; Uncovering hidden talent; Internally-delivered Programmes; Conclusion
Chapter 6: Effective Change Leadership: Executive Summary; Key Change Management Roles; Generating Engagement and Commitment; Imposing Focus and Clarity; How Leaders Combine Roles That Foster Innovation; Setting the Right Milestones; Managing the Pace of Change
Chapter 7: A Roadmap for Managing Continuous Change: Introduction; The Pathway to Effective Change Management; The Inter-dependence of the Right Leadership; Effective Change Management; Ineffective Change Management

Abstract

World-class Change Management, Business Intelligence’s latest report, outlines the new rules for managing in an era of continuous change. Making change happen in today’s environment involves mastering co-operation, collaboration, transparency and behavioural change among other disciplines - this Report shows you how to integrate these elements into your change practices.

World-class Change Management will help you to stay on top of change by showing you how to:

Build resilience into your organisation
Focus on critical issues and avoid energy dissipation
Anticipate opportunities to become more competitive
Create an agile organisation and responsive culture
Manage in a climate of uncertainty.

By applying the knowledge in this Report - captured in case studies, expert advice, action points and checklists - you will be able to master this key strategic capability and ride the wave of continuous change.

The Report examines in detail how change can be successfully brought about in situations including corporate turnarounds, transformation programmes, mergers and acquisitions, performance improvement initiatives, process re-engineering and many other contexts. Above all, it demonstrates how companies can develop the corporate capability to become more agile, creative and innovative by creating a culture and conditions in the face of uncertainty and unpredictable events.

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World Class Change Management

Table of Contents

Abstract