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Asia/Pacific (Excluding Japan) Human Resources and Training Business Process Outsourcing 2006-2010 Forecast and Analysis

Published by: IDC

Published: May. 22, 2006 - 46 Pages


Table of Contents


Table of Contents
IDC Opinion
In This Study
What Has Changed?
Methodology
Situation Overview
A Look Back at Human Resources and Training Business Process Outsourcing in Asia/Pacific (Excluding Japan)
Observations for 2004 and 2005
Vendor Landscape Overview
Enterprise Landscape Overview
Future Outlook
Forecast and Assumptions
Table: Key Business Process Outsourcing Forecast Assumptions for the Asia/Pacific (Excluding Japan) Human Resources and Training Services Market, 2006-2010
Table: Key Macroeconomic Forecast Assumptions for the Asia/Pacific (Excluding Japan) Human Resources and Training Services Market, 2006-2010
Key Insights into Human Resources and Training Business Process Outsourcing for 2006
Asia/Pacific (Excluding Japan) Human Resources and Training Business Process Outsourcing Services Forecast
Table: Asia/Pacific (Excluding Japan) Total Human Resources Business Process Outsourcing Forecast by Country, 2004-2010 (US$M)
Asia/Pacific (Excluding Japan) Overall Human Resources Business Process Outsourcing Landscape
Human Resources Business Process Outsourcing Highlights
Asia/Pacific (Excluding Japan) Payroll Business Process Outsourcing Services Forecast and Insights
Table: Asia/Pacific (Excluding Japan) Payroll Business Process Outsourcing Forecast by Country, 2004-2010 (US$M)
Asia/Pacific (Excluding Japan) Benefits Business Process Outsourcing Services Forecast and Insights
Table: Asia/Pacific (Excluding Japan) Benefits Business Process Outsourcing Forecast by Country, 2004-2010 (US$M)
Asia/Pacific (Excluding Japan) Staffing Business Process Outsourcing Services Forecast and Insights
Table: Asia/Pacific (Excluding Japan) Staffing Business Process Outsourcing Forecast by Country, 2004-2010 (US$M)
Asia/Pacific (Excluding Japan) Training Business Process Outsourcing Services Forecast and Insights
Table: Asia/Pacific (Excluding Japan) Total Training Business Process Outsourcing Forecast by Country, 2004-2010 (US$M)
Training Business Process Outsourcing Highlights
Essential Guidance
Human Resources and Training Business Process Outsourcing Insights by Country
Australia
Figure: Australia Business Process Outsourcing Forecast and Analysis, 2004-2010
People's Republic of China
Figure: People's Republic of China Business Process Outsourcing Forecast and Analysis, 2004-2010
India
Figure: India Business Process Outsourcing Forecast and Analysis, 2004-2010
Korea
Figure: Korea Business Process Outsourcing Forecast and Analysis, 2004-2010
Singapore
Figure: Singapore Business Process Outsourcing Forecast and Analysis, 2004-2010
Hong Kong
Figure: Hong Kong Business Process Outsourcing Forecast and Analysis, 2004-2010
Malaysia
Figure: Malaysia Business Process Outsourcing Forecast and Analysis, 2004-2010
Taiwan
Figure: Taiwan Business Process Outsourcing Forecast and Analysis, 2004-2010
New Zealand
Figure: New Zealand Business Process Outsourcing Forecast and Analysis, 2004-2010
Thailand
Figure: Thailand Business Process Outsourcing Forecast and Analysis, 2004-2010
Philippines
Figure: Philippines Business Process Outsourcing Forecast and Analysis, 2004-2010
Indonesia
Figure: Indonesia Business Process Outsourcing Forecast and Analysis, 2004-2010
Rest of Asia/Pacific (Excluding Japan)
Figure: Rest of Asia/Pacific (Excluding Japan) Business Process Outsourcing Forecast and Analysis, 2004-2010
The IT Component of Business Process Outsourcing
Learn More
Related Research
Definitions
Revenue Recognition
Offshoring
Distinction Between Business Process Outsourcing and Processing Services
Human Resources
Training
Synopsis

Abstract

This IDC study represents a comprehensive overview of the market opportunities and forecasts for human resources (HR) and training business process outsourcing (BPO) in the Asia/Pacific (excluding Japan) or APEJ region. This HR and training BPO overview covers qualitative as well as quantitative insights across 12 APEJ countries from 2005 up to 2010. This report builds on the inaugural HR and training BPO report published in 2005. Recommendations and evaluations are made possible through IDC's continuous engagement of HR and training BPO players across APEJ, which includes interviews with executives, site visits, customer interviews, and using IDC's contracts database (DB).

This study is of value to HR and training BPO SPs as well as enterprises in answering questions such as, "Where do the opportunities in HR and training outsourcing in APEJ lie?," "How big was it a few years ago?," "How big will it get in five years' time?," "How fast is it growing?," "What areas of HR outsourcing are hot (e.g., payroll, staffing, and benefits) in addition to training?," and "Is HR strategically positioned to become a true business partner in corporations?"

"HR and training comprise one of the key drivers of BPO in the APEJ region but there still needs to be a mindset change that sees HR as a strategic business partner within corporations. Recruiting, retaining, and motivating talents would be one of the key challenges for HR outsourcing vendors as enterprises demand the right skills at the right place at the right price for their businesses," says Conrad Chang, senior analyst, BPO Research, IDC Asia/Pacific.



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