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LMS Services: Vendor Best PracticesPublished by: IDC Published: May. 16, 2006 - 20 Pages Table of ContentsTable of Contents IDC Opinion In This Study Methodology Situation Overview Evolving Marketplace Survey Metrics Relevance of Best Practices to LMS Providers Figure: IDC Relevance Rating System Vendor Examples Measurement of Success Figure: IDC Relevance Rating System: Measurement of Success Key Best Practices Alignment of LMS with Business Need Figure: IDC Relevance Rating System: Alignment of LMS Key Best Practices Implementation Methodology Figure: IDC Relevance Rating System: Implementation Methodology Key Best Practices Support and Maintenance Methodology Figure: IDC Relevance Rating System: Support and Maintenance Key Best Practices Administration and Usage Figure: IDC Relevance Rating System: Administration and Usage Key Best Practices Standards and Compliance Figure: IDC Relevance Rating System: Standards and Compliance Key Best Practices Future Outlook Essential Guidance Learn More Related Research Synopsis AbstractThis IDC study provides LMS vendors with IDC's view of the best industry practices that lead to successful client engagements and increased customer satisfaction, and continue to drive business for their respective companies. It answers questions such as: Why is it so important for vendors to set expectations up front with their clients regarding measurement and implementation? How are vendors ensuring that their learning solutions align appropriately with client business needs? Why is it important that vendors keep an eye on the future as they engage with their clients?"More so perhaps than any other segment of the elearning industry, the LMS market has evolved dramatically in recent years," says Peter McStravick, senior research analyst, Learning Services. "As a result, LMS vendors are facing greater pressure than ever to demonstrate the value they can provide their clients." Get Full Details About This Report >> |
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