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Overview of Human Resources and Training Vendors in the Asia/Pacific (Excluding Japan) RegionPublished by: IDC Published: Mar. 30, 2006 - 17 Pages Table of ContentsTable of Contents IDC Opinion In This Study Methodology Situation Overview Future Outlook The Future Landscape for HR BPO and Processing Services in APEJ Macroeconomic and BPO Overview for APEJ Table: Key Forecast Assumptions for Asia/Pacific (Excluding Japan) HR and Training BPO Services Market, 2006 Overview of HR and Training BPO and Processing Vendors Table: Asia/Pacific (Excluding Japan) Overview of Some Leading HR and Training BPO Vendors Essential Guidance HR is Still Seen as Administrative in Much of APEJ Payroll Processing Services is Dominant Other Aspects of HR Business Outsourcing is Pursued Opportunistically Training is Commonly Reflected as a HR Cost in APEJ Learn More Related Research Overview of IDC's BPO Taxonomy Distinction Between BPO and Processing Services Revenue Recognition Offshoring Human Resources Training Synopsis AbstractThis IDC study represents a comprehensive overview of the market opportunities and forecasts for human resources (HR) and training business process outsourcing (BPO) vendors in the Asia/Pacific (excluding Japan) region or APEJ. This vendor overview covers qualitative insights for HR and training BPO as well as sub-sections within HR, such as payroll, benefits, and staffing. This evaluation is made possible through IDC's continuous engagement of vendors across 12 APEJ countries, which includes interviews with executives, site visits, customer interviews, and IDC's contracts database. This study is of value to service providers in answering the following questions: What is the HR and Training BPO landscape like for vendors in APEJ? Where are the opportunities in HR and training and which markets are growing? What are the unique characteristics, challenges, and issues faced by each varied and unique market in APEJ?"Even though HR is one of the major drivers of BPO in APEJ, vendors face an uphill task in engaging key decision makers as well as playing a proactive role in educating the market on the strategic value of HR. Much of APEJ still see HR as more administrative and the type of HR outsourcing that typically happens still tend to be concentrated in payroll outsourcing," says IDC's Asia/Pacific BPO senior analyst, Conrad Chang. Get Full Details About This Report >> |
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