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Conference Documentation: ATMS & Kiosks

Published by: SMI Publishing, Ltd

Published: May. 10, 2006


Table of Contents


Day 1




8.30 Registration & Coffee




9.00 Chairman's Opening Remarks

Mr Terry Turner, Deputy Chairman, Hanco ATM Systems.




9.10 RECENT DEVELOPMENTS IN THE UK ATM ENVIRONMENT


Ownership and emerging markets

2005 transactional values and volumes

ATM density and geographic location


Mr Ian Kerr , Manager, Management Information, APACS.




9.50 GLOBAL DEVELOPMENTS

Overview of global and European ATM Markets


ATM location strategies

Trends in automated deposit

Major deployers and suppliers

Future of the global ATM market


Chris Herbert, Associate, Retail Banking Research.




10.30 Morning Coffee




11.00 UK ATM TRENDS AND DIRECTIONS


Transaction volumes in the UK

Where is the market going?

Deployment of ATMs in the UK

Latest schemes, trends and developments

Financial institution outsourcing models


Mr Graham Mott, Head of External Relations, Card Scheme, LINK Interchange Network.




11.40 EMERGING TECHNOLOGY

The latest in the industry


Technology futures

The evolving ATM

Technology disruption

Where next for self service?


Mr Mark Grossi, Chief Technology Officer, NCR Financial Solutions Group.




12.20 Networking Lunch




1.50 SECURITY CERTIFICATION PROCESS FOR PEDs

The launch for all Visa ATMs


Progress since the rollout

How the system works

Costs and benefits

Success so far


Mr Marcus Roberts, Chip Infrastructure Manager, Visa Europe.




2.30 ATM SECURITY

Identifying and defining ATM fraud


Dealing with the fraud of tomorrow

‘Phishing’ and other Internet related crime

Current situation in the UK

The way forward


Mr Steven Philippsohn, Senior Partner, Philippsohn Crawfords Berwald.




3.10 Chairman’s Closing Remarks and Close of Day One followed by Afternoon Tea




Day 2




8.30 Registration & Coffee




9.00 Chairman's Opening Remarks

Mr Seymour Fortescue, Chief Executive, The Banking Code Standards Board.




9.10 PRESENTATION DETAILS TO BE CONFIRMED

Mr Wyn Griffin, Head of Payment Services, BT.




9.50 TARGETED MARKETING

Optimising the marketing potential in the technology


Adding real value to the customer experience at the ATM

Targeted opportunities to build customer relationships including generating income through own brand marketing, 3rd party advertising and CRM

Working examples

Case study


Mr Brian Casey, Business Development Director, I - Design.




10.30 Morning Coffee




11.00 IMPACT OF SEPA ON RETAIL BANKING DELIVERY CHANNELS


Scope of change and benefits

Impact on POS/merchants - opportunities

Impact on ATMs/branches - opportunities

Impact on ACHs/corporates/consumers - opportunities


Mr Doug West, Consulting Director, Payment Systems Europe.




11.40 RETAIL BANKING & SELF SERVICE


Review of functionality's

Software and communication needs

Building strategies - not pilots


Mr David Cavell, Advisor to the Financial Services Industry, N/A.




12.20 Networking Lunch




2.00 NEW BUSINESS AND TECHNOLOGY MODEL FOR ATMs


Traditional ATM software architectures are now holding back change being driven by evolution in the delivery of retail banking services

Technical and commercial drivers for change are focussed on the introduction of customer centric services combined with a reduction in service delivery costs

A new distributed software architecture will enable ATMs and Self Service terminals to deliver a modern customer oriented service whilst exploiting new business models to reduce costs


Mr Nigel Walsh, Executive Chairman, Level Four Software.




2.40 SUMMARY OF THE DIVERSITY OF EUROPE FOR IADS

Business models for Europe for independent ATM networks


The traditional surcharge model

The economoes model for non-surcharging estates

The facilitation role

The strategic entry model - DRAW FLAK

The acquisitive model for saturated markets

The no go zones


Mr Andrew Martin, Business Development Director, Cardpoint.




3.20 THE TECHNOLOGY ROAD MAP FOR RETAIL PAYMENTS


Building up a long term picture to understand technology trends

Likely evolution in smart cards, mobile phones, biometrics and other technologies that will impact payments

What changes will this evolution cause in payment and service providers?

How will these changes impact the unattended point of service and payment?


Mr David Birch, Director, Consult Hyperion.




4.00 Chairman’s Closing Remarks and Close of Conference followed by Afternoon Tea

Abstract

This conference will give insight into the current and future ATM marketplace and the factors influencing it. It will examine all aspects of the industry - the user, service and support providers and the main companies operating in the industry, allowing the implementation of strategic initiatives to maximise revenue generation and to reduce costs.

The conference shall also identify and discuss the market forces which will drive the ATM industry forward including means of generating additional revenue with ATMs, including advertising and product sales.

The conference will have an international perspective in order to give the audience a real sense of the Global ATMs industry.

Reasons to attend:
  • Keep up to date with developments in the ATM market
  • Learn about the latest regulation changes within the ATM industry
  • Be informed where in the world ATMs are being used in an innovative way
  • Discover the changing potential of the ATM delivery channel
  • Determine where the new threats and opportunities within the industry lie


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