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2006 Staffing Buyers Survey: Insights into staffing clients' actions, plans and key decision drivers

Published by: Staffing Industry Analysts, Inc.

Published: Apr. 1, 2006 - 118 Pages


Table of Contents



Introduction

About the Data

Glossary of Terms

About the Strategic Research Service

About Staffing Industry Analysts, Inc.

S E C T I O N 1

Executive Summary

S E C T I O N 2

About the Research and Respondents

What were the timing and processes used for data collection?

What types of companies shared data for this research?

S E C T I O N 3

Market Dynamics

Are companies anticipating overall workforce growth?

Will CW usage rates go up or down in the next two years?

To what extent will companies grow/shrink their contingent workforces?

How do CW projections vary by industry and company size?

What are the drivers and obstacles to companies’ use of CWs?

S E C T I O N 4

Contingent Workforce-Related

Decision Making

What metrics do buyers use to evaluate staffing supplier performance?

How is the CW decision-maker job changing?

Who makes CW spending decisions?

Who makes CW supplier selection decisions?

What role does procurement play in CW decisions?

Which criteria for selecting suppliers do companies consider

to be most important?

S E C T I O N 5

Strategies for Managing

Staffing Suppliers

How many staffing suppliers do companies typically use?

Which actions - putting VMS in place, naming a master supplier, requiring an approved supplier list, or consolidating suppliers - are most prevalent?

What type of companies are most proactive in taking actions to manage staffing suppliers?

What types of companies are outsourcing recruitment activities?

S E C T I O N 6

Contingent Workforce Planning and Policies

How many CW buyers have institutional limits on CW assignment length?

What is the typical CW assignment length?

What policies exist regarding to whom hiring managers must communicate their CW needs?

Which market segments are more likely to allow direct contact between hiring managers and staffing suppliers?

S E C T I O N 7

Customer Satisfaction, Loyalty, and Perceptions

How do customers grade the performance of their primary staffing suppliers?

What are hiring manager’s perceptions of the quality of contingent workers?

How loyal are clients to their primary staffing suppliers?

What are the keys to increasing client loyalty?

What is the trend in buyer CW usage rates?

What categories of decision-makers are positively or negatively biased towards CW?

S E C T I O N 8

VMS Trends and Developments.

What is the trend in VMS usage?

What type of companies will be most active in implementing VMS over the next two years?

Compared to non-users, are companies with VMS generally more positive or negative about contingent workers and staffing suppliers?

What’s the impact of VMS usage on policies regarding hiring managers communicating directly with staffing suppliers?

Compared to non-users, do companies with VMS use different criteria

for selecting staffing suppliers?

S E C T I O N 9

Appendix

2006 Staffing Buyers Survey

Index of Staffing Industry Strategic Research Reports


Abstract

This report helps you understand what your buyers are doing, as well as what they want and need. You will get a detailed look at staffing decision makers - who they are, what they are planning, and what they are looking for from you - their suppliers. Written in plain English, no marketing jargon. The 2006 Staffing Buyers Survey delivers a blend of vital facts and analysis that will enhance your ability to serve your buyers' true needs and overcome their objections. Based on an extensive survey of hundreds of staffing buyers, this report will allow you to develop a broad view of the issues that staffing buyers are facing, as well as the plans that they are making to address those issues and their outlook for usage into the future. Drive your business to higher levels of success by truly understanding the wishes, requirements and motivations of buyers and the solutions that will bring them back time and again.

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