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Published by: Mintel International Group Ltd.
Published: May. 1, 2006 - 81 Pages
Table of Contents
- INTRODUCTION AND ABBREVIATIONS
- Definition
- Consumer research
- ACORN
- ABBREVIATIONS
- A SUMMARY OF KEY REPORT FINDINGS
- A shrinking and outdated market
- Choice is the key to lapsed or potential users
- Market not prospering but evolving
- Profile matching essential
- Food courts feed the young
- More change to come
- MARKET FACTORS
- PDI and consumer expenditure
- Figure 1: Trends in personal disposable income and consumer expenditure, 2001-11
- Figure 2: PDI and consumer expenditure compared to expenditure on eating out, 2001-10
- Food courts target a declining age group
- Figure 3: Changes in the structure of the UK population, by age, 2001-11
- Socio-economic structure
- Figure 4: Forecast adult population trends, by socio-economic group, 2001-06 and 2006-11
- FootFall index
- Figure 5: FootFall index, 2002-04
- Airport passenger numbers
- Figure 6: Trends in terminal passenger numbers, 1993-2005
- Lifestyle dining
- Profile matching and social clusters
- Healthy eating, the fast food fad and increasingly demanding consumers
- Figure 7: Agreement with lifestyle statements about food, dieting and health, 2000 and 2005
- Location specific: town centre versus out-of-town competition
- The growing strength of the in-store offer
- Figure 8: In-store catering market, 2000-05
- Changing retail design
- Catering - a matter of priorities
- Grab ‘n’ go more space-efficient
- Competition for the total eating out market
- Figure 9: Breakdown of eating out market, by selected sectors, 2001-06
- MARKET SIZE AND SEGMENTATION
- FOOD COURTS - RETAIL
- Shopping centres
- Figure 10: Planned retail developments, June 2005
- Figure 11: Examples of shopping centres with food courts, 2004 and 2006
- Factory outlets
- Figure 12: UK factory outlet expansion, 1997-2005
- Retail/leisure parks
- FOOD COURTS - TRAVEL
- Motorway service areas
- Airports
- Figure 13: Airport catering facilities with Food Villages, March 2006
- FOOD COURTS - PUBLIC SECTOR AND STAFF CATERING
- Healthcare
- Education
- Workplace
- THE SUPPLY STRUCTURE
- CONTRACT CATERERS
- Aramark UK
- Figure 14: Financial performance of Aramark Corporation, 2001-05
- Compass Group plc
- Figure 15: Compass Group plc company structure, 2006
- Figure 16: Financial performance of Compass Group plc, 2001-05
- Sodexho Alliance
- Figure 17: Sodexho business sectors, April 2006
- Figure 18: Financial performance of Sodexho UK and Ireland, 2002-05
- Out of Town Restaurants Group
- Comcatco Ltd
- Individual operators, brands and franchises
- THE CONSUMER
- Figure 19: Level of consumer usage of food courts, 2004 and 2006
- Demographic analysis of food court users
- Figure 20: Users and non-users of food courts, by gender, age and socio-economic group, January 2006
- Figure 21: Users and non-users of food courts, by detailed lifestage groups, January 2006
- Figure 22: Users and non-users of food courts, by marital status, working status, region and ACORN category, January 2006
- Figure 23: Users and non-users of food courts, by media, supermarket usage and commercial TV viewing, January 2006
- Types of outlets used in food courts
- Figure 24: Types of outlets used in food courts, 2004 and 2006
- Outlets visited by level of consumer usage
- Figure 25: Types of outlets visited, by level of consumer usage of food courts, January 2006
- Preferences for the future
- Figure 26: Types of outlets consumers would like to see in food courts, 2004 and 2006
- THE CONSUMER - DETAILED DEMOGRAPHICS
- Most popular types of outlets used in food courts
- Figure 27: Most popular types of outlets used in food courts, by gender, age and socio-economic group, January 2006
- Figure 28: Most popular types of outlets used in food courts, by detailed lifestage groups, January 2006
- Figure 29: Most popular types of outlets used in food courts, by marital status, working status, region and ACORN category, January 2006
- Figure 30: Most popular types of outlets used in food courts, by media, supermarket usage and commercial TV viewing, January 2006
- Next most popular types of outlets used in food courts
- Figure 31: Next most popular types of outlets used in food courts, by gender, age and socio-economic group, January 2006
- Figure 32: Next most popular types of outlets used in food courts, by detailed lifestage groups, January 2006
- Figure 33: Next most popular types of outlets used in food courts, by marital status, working status, region and ACORN category, January 2006
- Figure 34: Next most popular types of outlets used in food courts, by media, supermarket usage and commercial TV viewing, January 2006
- Most popular preferences for the future
- Figure 35: Most popular types of outlets consumers would like to see in food courts, by gender, age and socio-economic group, January 2005
- Figure 36: Most popular types of outlets consumers would like to see in food courts, by detailed lifestage groups, January 2005
- Figure 37: Most popular types of outlets consumers would like to see in food courts, by region and ACORN category, January 2005
- Figure 38: Most popular types of outlets consumers would like to see in food courts, by media, supermarket usage and commercial TV viewing, January 2005
- Next most popular preferences for the future
- Figure 39: Next most popular types of outlets consumers would like to see in food courts, by gender, age and socio-economic group, January 2005
- Figure 40: Next most popular types of outlets consumers would like to see in food courts, by detailed lifestage groups, January 2005
- Figure 41: Next most popular types of outlets consumers would like to see in food courts, by region and ACORN category, January 2005
- Figure 42: Next most popular types of outlets consumers would like to see in food courts, by media, supermarket usage and commercial TV viewing, January 2005
- THE FUTURE
- It’s a matter of competition
- More food zones less food courts
- Profiling is the key
- Street food and grab ‘n’ go
- In-store may offer more
- Pace of change steady
- SCENARIO-BASED FORECAST
- Scenario 1
- Figure 43: Forecast for the UK food courts market, Scenario 1, 2006 and 2011
- Scenario 2
- Figure 44: Forecast for the UK food courts market, Scenario 2, 2006 and 2011
- Scenario 3
- Figure 45: Forecast for the UK food courts market, Scenario 3, 2006 and 2011
- APPENDIX: RESEARCH METHODOLOGY
AbstractWhen Mintel last examined the food court market in May 2004 it appeared that its potential to meet the needs of a fast moving casual dining consumer were not being fulfilled. This report looks again at food courts to examine what progress they have made in the eating out market and whether they are indeed no longer relevant to today’s lifestyles. It looks at where food courts are sited and how well they meet the needs of the consumer in each of these locations.
The food court attempted to meet the needs of the many but has potentially resulted in only pleasing a few. Consumers have come to expect a more tailored offer in many aspects of retail and other consumer goods and catering has to work with this move. The marriage of catering and retail is as powerful as ever to the point where an increasing number of retailers have incorporated a food and drink offer within their store. It is however moves such as this that create additional competition for the food court and thereby threaten its survival.
The emphasis on fast food within the food court offering was originally a strength, as it attracted big brand names to what were often secondary locations within shopping centres for example. This fast food element is now arguably one of the biggest weaknesses since not only is it orientated more towards younger consumers but it has also become increasingly pilloried for its unhealthy nature. Food courts remain generally perceived as fast food locations so the report looks at the role this plays in determining their popularity.
The food court has also been a popular catering solution within institutional life such as in hospitals, educational establishments and also within business and industry. These areas have to some extent followed trends on the high street not only because they are in some cases in competition with the high street but also because it is a measure of consumers’ expectations when purchasing food to eat outside the home. Thus there was a later adoption of the food court model in these places and again although change is slower there is a move towards a more tailored offer.
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