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Payment Channel Options: U.S. States Weigh Alternatives for Customer Payment Services

Published by: TowerGroup

Published: Jul. 12, 2004 - 10 Pages


Table of Contents


TowerGroup Take-Aways




Report Coverage




Background


Exhibit 1: Types of Payments Collected by US State Governments (2004)




New Channels and Methods Increase Complexity


Exhibit 2: Selected Payment Channels and Methods Offered by US State Governments (2004)




Key Factors to Consider

Customer Type

Transaction Type

Available Payment Options


Exhibit 3: Payment Options Offered by US State Governments (2004)


Risk


Exhibit 4: Risk Matrix for Payment Service Providers (2004)


Strategy Development




Implications for Banks and Third-Party Providers


Exhibit 5: Firms Specialized in Enabling Online Payments for US State Governments (2004)




Summary

Abstract

This TowerGroup Research Note examines key factors that state treasurers consider in matching payment method and payment channel to the customer situation. (Note that "treasurer" in this Note includes not only the state treasurer but also the treasurer of any state agency or entity, such as a university, who makes independent financial and payment and decisions.)

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