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Taking the Pulse of Training Outsourcing

Published by: IDC

Published: Mar. 6, 2006 - 12 Pages


Table of Contents


Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Select Outsourcing Is Widespread
Figure: Outsourcing of Training Function
Figure: Type of Training Outsourcing Engagement Pursued
A Shift in Emphasis
Figure: Training Activities Outsourced
Reasons for Adoption: Speed, Cost, and Alignment
Figure: Reasons to Outsource Training
Selecting a Provider: Experience Counts
Figure: Training Outsourcing Vendor Selection Criteria
Table Stakes: Knowing the Business
Training Audience: Internal Versus External
Total Training BPO: Valuable to Small Companies
Figure: Training Outsourcing and Total Training BPO Benefit by Company Size
Outsourcing Confusion
Table: Companies Frequently Mentioned as Training Outsourcing Providers in 2004 and 2005 Surveys
Future Outlook
Essential Guidance
Learn More
Related Research
Synopsis

Abstract

This IDC study examines the learning community's impressions of training outsourcing services. In particular, this demand-side study examines the following:

How widespread is the adoption of training outsourcing? What is the nature of training outsourcing engagements? Do buyers see it as primarily a cost savings tool or a transformational engine? What activities are being outsourced, and what qualities are companies looking for in an outsourcing provider? Who do buyers think of when they hear the term training outsourcing or provider?

"Respondents to IDC's survey show that training outsourcing is a well established practice within their respective companies," says Peter McStravick, senior research analyst with IDC's Learning Services Group. "However, the bulk of the opportunity currently occurs as select outsourcing engagements. In order for this market to see continued adoption of complete training outsourcing engagements, the vendor community needs to work at providing a more compelling value proposition to prospective buyers.



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