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New Hosted Contact Center Offerings to Influence Homeshoring Worldwide: The Case of XACT TeleSolutions and Five9

Published by: IDC

Published: Sep. 16, 2005 - 1 Pages


Table of Contents


Table of Contents
In This Event Flash
Situation OVERVIEW
FUTURE OUTLOOK

Abstract

This IDC Flash offers our perspective on the August 31, 2005, announcement that XACT TeleSolutions has deployed Five9 Inc.'s virtual contact center solution.



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