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Marketing Budget Planner 2006: Benchmarks and Key Performance Indicators

Published by: IDC

Published: Sep. 13, 2005 - 78 Pages


Table of Contents


Table of Contents
IDC Opinion
In This Study
Methodology
Fiscal Year Basis and Year-on-Year Data Analysis
Quality Control Processes
Organization of Survey Questions
Survey Eligibility Criteria
Data Comparison with Other IDC Surveys
Executive Summary
Methodology
Six for 2006: IDC's Essential Guidance to Tech CMOs
Continue to Build Overall Investment
Improve Skill Sets
Develop the Fourth Dimension of the Organization Chart
Address Global Alignment
Invest in the Marketing Operations Role
Keep Pushing on Marketing Performance Measurement
Respondent Companies: A Partial List
Table: Survey Participants
Table: Technology Vendor Revenue and Marketing Spend by Technology Sector ($M)
Profile of Respondents
Figure: Respondents by Title and Technology Sector
Table: Technology Vendor Revenue by Technology Sector (% of Respondents)
Table: Technology Vendor Marketing Spending Share by Company Revenue and Technology Sector (% of Total Marketing Spend)
Figure: Technology Vendor Revenue Share and Marketing Spending Share by Company Revenue
Figure: Technology Vendor Revenue Share by Geographic Region and Technology Sector
Table: Technology Vendors by Number of Employees and Technology Sector (% of Respondents)
Figure: Technology Vendor Revenue Share by Customer Segment and Technology Segment
Figure: Marketing Spending as a Percentage of Technology Vendor Revenue by Company Revenue
Situation Overview
Introduction
Key Changes in Tech Marketing Benchmarks and KPIs for the Full Year, 2005
Complete Marketing Benchmarks and KPIs for 2005
Marketing KPIs: Impact of Company Size, Sector, and Channel Strategy
Figure: Marketing Spending as a Percentage of Technology Vendor Revenue by Technology Sector
Figure: Marketing Spending as a Percentage of Technology Vendor Revenue by Channel Strategy
Complete Benchmarks and KPIs Analysis for 2005
Marketing Budget Ratio
Marketing Investment Change
Table: Profile of Respondents by Key Performance Indicators and Technology Sector (Mean %)
Program-to-People Ratio
Figure: Technology Vendor Marketing Spending Share for Programs and Staff by Technology Sector
Marketing Operations Ratio
Centralization Ratio
Program Outsourcing Ratio
Marketing Throughput Ratio
Figure: Marketing Throughput Ratio by Technology Sector: Program Spending per Marketing Employee, 2005
Awareness-Demand Ratio
Marketing-Mix Allocations
Marketing Program Budget Distribution
Table: Technology Vendor Marketing Program Spending Share by Activity and Technology Sector (Mean %)
Figure: Technology Vendor Marketing Spending Share by Activity
Figure: Technology Vendor Advertising Spending Share by Technology Sector
Figure: Technology Vendor Event Spending Share by Technology Sector
Figure: Technology Vendor Marketing Support and Sales Tools Spending Share by Technology Sector
Figure: Technology Vendor Direct Marketing Spending Share by Technology Sector
Awareness Versus Demand
Figure: Awareness-Demand Ratio Taxonomy
Figure: Technology Vendor Average Marketing Spending to Build Brand Awareness by Technology Sector
Outsourcing of Marketing-Mix Elements
Table: Technology Vendor Outsourced Marketing Program Spending Share by Activity and Technology Sector (Mean %)
Staff Allocations and Trends
Table: Technology Vendor Marketing Staff by Activity and Technology Sector
Figure: Technology Vendor Marketing Employee Distribution by Activity
The Rise of the Marketing Operations Function
The Impact of Channel Support
Investing in the Channel for Downmarket Growth
Figure: Technology Vendor Revenue Share by Sales Channel and Technology Sector
Figure: Increased Marketing Expense Correlates to the Development and Support of Alternate Sales Channels in the Software Sector
Table: KPIs and Distribution of Marketing Spending and Staff by Technology Sector: Technology Vendors with 75%+ of Revenue from Direct Sales
Table: KPIs and Distribution of Marketing Spending and Staff by Technology Sector: Technology Vendors with 50-74% of Revenue from Direct Sales
Table: KPIs and Distribution of Marketing Spending and Staff by Technology Sector: Technology Vendors with 25-49% of Revenue from Direct Sales
Table: KPIs and Distribution of Marketing Spending and Staff by Technology Sector: Technology Vendors with <25% of Revenue from Direct Sales
Marketing Priorities for 2006: Interviews with CMOs
Figure: Top Marketing Challenges Facing Technology CMOs
CMOs' Self-Assessment Report Card: A "B" for 2005
Alignment and Integration
Table: Technology Vendor Marketing Organization Alignment, Maturity, and Use of Customer Data by Technology Sector
Table: Technology Vendors' Distribution of Marketing Spending Between Centralized and Decentralized Strategies by Technology Sector (Mean %)
Marketing Performance Measurement
The Voice of the Customer
Sales and Marketing Alignment
Figure: Planned Initiatives to Technology Vendor Marketing and Sales Alignment in Next 12 Months
Future Outlook
Impact
Essential Guidance
Actions to Consider
Learn More
Related Research
Appendix A: IDC's CMO Advisory's 2005 Technology Marketing Benchmarks Survey
Respondent Eligibility
Company Overview
Marketing Strategy
Marketing Employees
Marketing Spending
Best Practices
Appendix B: Glossary for IDC's CMO Advisory's 2005 Technology Marketing Benchmarks Survey
Marketing Budget Glossary and Guidelines: Instructions
Table: CMO Glossary: Program Spend
Table: CMO Glossary: Marketing Employees
Table: CMO Glossary: Regions
Table: CMO Glossary: Sales Channels
Table: CMO Glossary: Key Performance Indicators
Synopsis

Abstract

This IDC study on technology marketing investment and resource priorities discusses the results of IDC's third annual marketing benchmarks survey of nearly 100 major technology vendors within the software, hardware, and services sectors. The analysis provides a detailed evaluation of quantitative and qualitative data, including key performance indicators that should be a part of every CMO's marketing dashboard, a breakdown of 15 staff levels, and 34 program spend areas by sector, as well as the identification of keys for success for marketing executives during 2005 and beyond.

"During 2005, marketing investment has increased at its fastest rate in four years, indicating that leading vendors are willing to make the investments that will lead to revenue and share gains. For the full year 2005, marketing investment by technology vendors will increase by 6.4%, and IDC expects a similar or slightly greater level of investment increase for 2006. Inside the tech marketing organization, CMOs are making significant investments in the organization and infrastructure. This includes new investments in hiring and skill set improvements, creation of the marketing operations function, attention to global coordination and alignment, and increased investment in MRM technology and marketing dashboards. IDC's third annual Technology Marketing Benchmarks Survey provides insight into the management techniques and investment strategies based on IDC's unique access to the world's largest and most influential technology marketing leaders." ? Richard Vancil, vice president, CMO Advisory Research



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