Maximizing Law Library Productivity : Market Research Report

Maximizing Law Library Productivity

Published by: Primary Research Group

Published: Mar. 1, 2006 - 78 Pages

SUMMARY OF SOME MAJOR FINDINGS: STAFFING
THE PHYSICAL SPACE OF THE LIBRARY: TRENDS IN PHYSICAL TRAFFIC TO THE LIBRARY
HANDLING REFERENCE QUESTIONS: INFORMATION LITERACY TRAINING
CONTENT/KNOWLEDGE MANAGEMENT SYSTEMS: POLICIES ON THE RETENTION OF PRINT REPORTERS
SPENDING ON PRINT INFORMATION RESOURCES: USE OF BRAND NAME AND EMERGING INFORMATION VEHICLES
LIBRARIAN TIME MANAGEMENT: LIBRARY ROLE IN THE FIRM WEBSITE/INTRANET
SERVICING OUTLYING LIBRARIES IN SMALLER OFFICES: FIRM-WIDE LICENSING OF ELECTRONIC RESOURCES
USE OF OUTSOURCING: DATABASE ACCESS ISSUES
BLOGS & LISTSERVS: TRACKING ELECTRONIC LICENSES
USE OF SUBSCRIPTION AGENTS: FOLEY HOAG LLP
DESCRIPTION OF FOLEY HOAG: LIBRARY STAFFING TRENDS
TRENDS IN PHYSICAL TRAFFIC TO THE LIBRARY: POLICIES ON RETENTION OF PRINT REPORTERS
PROCEDURES USED IN KEEPING TRACK OF ELECTRONIC INFORMATION RESOURCES: DATABASE ACCESS ISSUES
USE OF SUBSCRIPTION AGENTS: USE OF DOCUMENT RETRIEVAL SERVICES
LiveEdgar as a PRODUCTIVITY TOOL: USE OF FREE WEB RESOURCES
USE OF THIRD PARTY DOCUMENT DELIVERY SERVICES FOR SCIENTIFIC INFORMATION: INFO LITERACY TRAINING
LIBRARY PAGE ON THE FIRM WEBSITE: PATENT RESEARCH OUTSOURCING
MARKETING THE LIBRARY: ADVICE TO PEERS
BEUF GILBERT PLLC: FAVORED DATABASES
PRINT REPORTERS: OUTSOURCING
TIME MANAGEMENT: KNOWLEDGE MANAGEMENT
ADVICE FOR YOUR PEERS: NELSON, MULLINS RILEY AND SCARBOROUGH
DESCRIPTION OF NELSON, MULLINS, RILEY AND SCARBOROUGH: STAFFING
STAFFING MULTIPLE LIBRARIES WITH TRAVELING LIBRARIANS: DUPLICATION OF SERVICES AMONG THE OFFICES
USE OF PRINT REPORTERS: TRENDS IN PHYSICAL TRAFFIC TO THE LIBRARY
TRACKING THE FIRM’S ELECTRONIC DATABASES: TIME USAGE
USE OF FREE WEB RESOURCES: MANAGEMENT OF THE LIBRARY WEB SITE
USE OF SUBSCRIPTION AGENTS: DUPLICATION OF PRINT RESOURCES
ADVICE TO PEERS: NEW LIBRARY AUTOMATION SYSTEM
NORTHWESTERN MUTUAL: DESCRIPTION OF NORTHWEST MUTUAL
PHYSICAL SPACE OCCUPIED BY THE LIBRARY: POLICIES ON OUTSOURCING
TRACKING ELECTRONIC SUBSCRIPTIONS: TRAINING
USE OF BLOGS & LISTSERV’S: TRACKING, COMPILING AND STUDYING REFERENCE REQUESTS
NORTHWESTERN’S CONTENT MANAGEMENT SYSTEM: TABLES OF CONTENTS ROUTING
ADVICE FOR PEERS: SCHWABE WILLIAMSON & WYATT
DESCRIPTION OF SCHWABE, WILLIAMSON & WYATT: LIBRARY INTRANET PRESENCE
POLICIES ON SERVING MULTIPLE OFFICES: OUTSOURCING
SPENDING ON PRINT AND ELECTRONIC INFORMATION: POLICY ON PRINT REPORTERS
CONTRACTS FOR USE OF ELECTRONIC INFORMATION: USE OF LESSER KNOWN DATABASES
USE OF LISTSERVS & BLOGS: TRACKING OF REFERENCE QUESTIONS
USES OF THE LIBRARY WEBSITE/INTRANET SERVICES: USE OF SUBSCRIPTION AGENTS
LIBRARY OFFICE SPACE DOWNSIZING: DOCUMENT MANAGEMENT
MAYER, BROWN, ROWE & MAW: DESCRIPTION OF Mayer, Brown, Rowe & Maw
USE OF FIRM-WIDE SITE LICENSES: PRINT COLLECTION DOWNSIZING
REFERENCE QUESTION PROCEDURES: KNOWLEDGE MANAGEMENT INITITIATIVES
KEEPING TRACK OF LICENSES: OUTSOURCING
USER TRAINNG & INFOLITERACY: DOWNSIZING THE RECORDS ROOM
ADVICE FOR PEERS: USE OF BLOGS, LISTSERVS
SONNENSCHEIN NATH & ROSENTHAL LLP: DESCRIPTION OF SONNENSCHEIN NATH & ROSENTHAL
MATERIALS PURCHASING COORDINATION: POLICIES ON RETENTION OF PRINT REPORTERS
TRENDS IN SPENDING, PRINT VS ELECTRONIC: CHANGES IN THE PHYSICAL SPACE OCCUPIED BY THE LIBRARY
OUTSOURCING: TRACKING OF REFERENCE QUESTIONS
KNOWLEDGE MANAGEMENT: USE OF FREE WEB RESOURCES
USE OF BLOGS: INFORMATION LITERACY TRAINING
FAVORED BUT LESS WELL KNOWN DATABASES: CHANGE IN HOW THE LIBRARIANS SPEND THEIR TIME
ADVICE FOR PEERS: BRINKS, HOFER, GILSON & LIONE
DESCRIPTION OF BRINKS, HOFER GILSON & LIONE: STAFF COVERAGE OF SATTELITE LIBRARIES
CHANGES IN THE PHYSCIAL SIZE OF THE LIBRARY: POLICIES ON RETENTION OF PRINT REPORTERS
SPENDING ON PRINT VS ELECTRONIC INFORMATION RESOURCES: REFERENCE QUESTION MANAGEMENT & TECHNOLOGY
OUTSOURCING: TRACKNG & ROUTING ELECTRONIC SUBSCRIPTIONS AND USAGE
USE OF FREE WEB RESOURCES: USE OF SUBSCRIPTION AGENTS
CHANGES IN USE OF THE LIBRARIAN’S TIME: KNOWLEDGE MANAGEMENT POLICIES
INFORMATION LITERACY: ADVICE
LOYOLA UNIVERSITY CHICAGO SCHOOL OF LAW: DESCRIPTION OF LOYOLA UNIVERSITY LAW SCHOOL
INFO LITERACY: BLOGS
USE OF SUBSCRIPTION AGENTS: ADVANTAGES OF A LOCAL LIBRARY COOPERATIVE
POLICES ON REFERENCE QUESTIONS: PHYSICAL TRAFFIC TO THE LIBRARY
ADVICE FOR PEERS: CIVIL COURT OF THE CITY OF NEW YORK
DESCRIPTION OF THE CIVIL COURT OF THE CITY OF NEW YORK: ORGANIZATION OF THE LIBRARY
INFORMATION PURCHASING PRACTICES: PRINT VS ELECTROINC
TIME MANAGEMENT: REFERENCE PRACTICES
WEBSITES OR BLOGS: TRAINING & INFORMATION LITERACY
ADVICE FOR PEERS: PRINT SPENDING
USE OF WEBLOGS: CORNELL UNIVERSITY LAW SCHOOL
THE LIBRARY’S ROLE IN LEGAL EDUCATION: PHILOSOPHY ABOUT TEACHING LEGAL RESEARCH AND WRITING
REDEFINING THE LAW LIBRARIAN: SELLING THE LAW SCHOOL ON AN ENHANCED ROLE FOR THE LIBRARY
PLANS FOR THE PHYSICAL SPACE OF THE LIBRARY: PROCUREMENT
USE OF SUBSCRIPTION AGENTS: STAFF ORGANIZATION
WEB TEAM: OPEN ACCESS POLICIES
REFERENCE QUESTION PRACTICES: ADVICE FOR PEERS
OTHER REPORTS OF INTEREST FROM PRIMARY RESEARCH GROUP INC.

Abstract

This report looks closely at how 12 law libraries approach a plethora of managment issues such as: use of blogs/web resources, retain or eliminate print reporters, oversee outlying satellite office libraries, outsource repetitive tasks, evaluate and select databases, record and manage the flow of reference questions, handle content routing, distribute their time, manage staff and interface with management. Each participant offers advice and points out key practices and information resources.

Participants include: Northwestern Mutual; Nelson, Mullins, Riley & Scarborough Schwabe Williamson & Wyatt; Mayer, Brown, Rowe & Maw; Sonnenschein Nath & Rosenthal LLP; Brinks, Hofer, Gilson & Lione; and Foley Hoag LLP, among others.

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Maximizing Law Library Productivity

Table of Contents

Abstract