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Mid-tier US Community Banking & Credit Union Technology Perspectives

Published by: Datamonitor

Published: Sep. 5, 2005


Table of Contents


Executive Summary

Study introduction

Scope & methodology

Business background

Business strategy

IT Strategy

Channels

Regulatory compliance

Core systems

Check 21 & payment fraud

Operations

Abstract

Introduction
This report analyses a primary research study surveying 100 US community banks and credit unions conducted in Q2 of 2005 to determine strategies, plans and priorities for technology strategy and investment for 2005/6.

Scope
Based on 100 interviews with US community banks and credit unions, examining overall IT strategy and investment priorities, the report drills down into the key spend areas, including channel investment, compliance, core systems, payments and operations.

Highlights

  • Business strategies for revenue growth and value creation are similar between credit unions and community banks; however, community banks have far tighter cost constraints and compliance pressures
  • Credit unions overall have stronger IT growth plans than community banks, but tend to be more polarized between revenue growth/ cost reduction with online channels the clear investment priority, while branch and Check 21 are main opportunities in community banking

    Reasons to Purchase

  • Understand rapidly changing trends in end-user opinion to determine your go to market strategy.
  • Use robust primary data to plan your 2005/6 strategy with confidence.

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