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Channeling Professional Services: Partnering for Success (Canadian Edition)

Published by: IDC

Published: May. 10, 2005 - 13 Pages


Table of Contents


Table of Contents
IDC Opinion
In This Study
Situation Overview
Introduction
Figure: Preferred Type of Services Provider by Company Size
Strategies and Initiatives: An Assessment
IBM
Cisco
Microsoft
Future Outlook
Table: Canadian Services Spending by Company Size, 2004-2009 ($B)
Opportunities and Challenges
Essential Guidance
Learn More
Related Research
Synopsis

Abstract

This IDC study provides a review and analysis of the trends around how small and medium-sized business (SMB) professional services are being supported, sold, and delivered, and examines the future impact of these trends on the Canadian IT services market. This study also covers the growing integration between vendor services organizations and channel partners and includes an overview of the activities of three key vendors in this area: IBM, Microsoft, and Cisco.

"A shift is under way in channel strategy that has the capacity to change how SMB professional services are supported, sold, and delivered. This shift can create new and expanded market opportunities if vendors align their services organizations well with current market trends and partner needs." ? Paul Edwards, director, Software Partnering and Alliances



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