Commercialising Innovation: The Food & Health Marketing Handbook

Published by: New Nutrition Business

Published: Mar. 1, 2003 - 168 Pages


Table of Contents


Foreword A word from Tetra Pak

PART I STRATEGY DEVELOPMENT



CHAPTER 1 Introduction: How to use this Handbook

A strategy not a category

The challenge of innovation

New nutrition science

Strategy

Product concept development and brand positioning



CHAPTER 2 The many ways of seeing health

The "wellness generation"

Health products stumble

The information overload

Choosing a personal path to health

Low-carbohydrate diets

The unstoppable obesity epidemic?

Just one trend among many

Snacking and on-the-go consumption

Convenience

Cash-rich, time-poor

Women working

Increase in single-person households



CHAPTER 3 From Hi-Tech to Hi-Touch: Science Push or Consumer Pull?

Introduction

The value chain starts in the mind of the consumer

The Ambition: Adding Hi-Tech to food for higher added value

Hi-Tech and Hi-Touch - applying lessons from other Hi-Tech to consumer markets

Hi-Tech = innovations in technology

Hi-Touch = innovations in marketing

Producer Value or Consumer Value?

Applying lessons from the Hi-Tech phone market

Phase 1: Hi-Tech with Lo-Touch

Phase 2: Hi-Tech with Hi-Touch

Summary of the lessons from mobile phones

Cholesterol-lowering spreads - applying the lessons from the Hi-Tech food market

Phase 1: Hi-Tech with Lo-Touch

Phase 2: Hi-Tech with Hi-Touch

What can we learn from these Hi-Tech examples?

Corporate culture can define whether your company chooses Hi-Tech or Hi-Touch

Production-centered businesses

Consumer-centered businesses

Is your marketing about science push or consumer pull?

Science Push - the Benecol example

The role model of Science Push

Consumer Pull - the Yakult example

Life marketing

Death marketing

The development of functional foods strategies

Conclusions

Contents



CHAPTER 4 Targeting the different stakeholders of health

Introducing the Functional Foods Marketing Model

Technology stakeholders

Lifestyle stakeholders

Brands with lifestyle appeal

Mass market consumers

Functional foods marketing strategy: develop the market, stakeholder by stakeholder

Using the Functional Foods Marketing Model

Why target a niche in the mass market?

Case study: ProViva - making a mainstream brand



CHAPTER 5 Five strategies to enter the market

Strategy 1: Leveraging nutritional assets

Definition

Case study: Leveraging a hidden nutritional asset to build a new ingredient business - Kemin Foods

Case studies on this strategy

Description

Strengths and advantages

Disadvantages

Strategy 2: New category creation

Definition

Case studies on this strategy

Strengths and advantages

Disadvantages

Strategy 3: New segment creation

Definition

Case studies on this strategy

Strengths and advantages

Disadvantages

Strategy 4: Category substitution

Definition

Case studies on this strategy

Strengths and advantages

Disadvantages

Strategy 5: The functional foods make-over

Definition

Case studies on this strategy

So where after these five strategies?



PART II BRAND DEVELOPMENT



CHAPTER 6 The Four Factors of success

Case study: The Four Factors in action: Up & Go

How to use the four factors

The first factor: need the product as food

Make your product the best solution to a need

Finding changes in consumer behaviour is one of the keys

Who, when and why - the key questions to find the best possible consumer

Old guys don't drink smoothies

Gatekeeper marketing

The second factor: accept the ingredient

Find out what the consumer knows

What is this ingredient doing in this product

The third factor: understand the health benefit

Consumers and health claims

Trust in the message

Feel the effect makes it easier to understand the message

The fourth factor: trust the brand

Trust the established brand

Trust in a new brand?

Brand differentiation on expertise



CHAPTER 7 Twenty key case studies

1. Benecol - cholesterol-lowering spreads; the U.K. and Finnish experiences compared

2. Yakult - a Japanese company launches Europe's 'battle of the little bottles

3. Danone Actimel

4. General Mills - whole grain heart health success

5. Tropicana - leveraging the healthiness of orange juice and substituting for milk

6. Lycopene and five-a-day the Heinz way

7. White Wave's Silk - creating a new category in soy milk

8. Gatorade

9. Red Bull - taking the mainstream market by the horns

10. Emmi Energy Milk, a Swiss success story

11. Novartis' Aviva - a failed leap into the mainstream

12. Danone Activ U.K. - adding bone health to expand the water market

13. Marks & Spencer &More - own label comes to functional foods

14. Sainsbury's shows the Way to Five

15. Innocent Drinks

16. Sanitarium's Up & Go - inventing liquid breakfast

17. New Zealand Dairy Food's De Winkel - giving an old brand new life

18. Perrier Vittel's Contrex - leveraging hidden brand values and new ingredients to revitalise an old brand

19. Suntorys' Dakara Life Partner - near water, a new category in functional drinks

20. Adams Bodysmarts - Pfizer's functional confectionery flop



PART III THE FUTURE IS I-NUTRITION



CHAPTER 8 Towards individualised nutritional solutions

Boxes

What do people do to improve their health (in the U.S. and U.K.)

Are healthy-eating messages contradictory?

America's childhood obesity crisis

Motivations for better eating

IFIC's consumer study of what makes for effective health messages, June 2000

What foods are intrinsically healthy?

Pricing and distribution



Tables

Table 1 - A world of hidden nutritional assets 62a

Table 2 - Four Factors brand strategy analysis examples 84a

Table 3 - Integrated communications strategy 84b



Figures



Figure 3.1 - The Hi-Tech Hi-Touch quadrant

Figure 3.2 - Kelloggs Cornflakes - from Lo-Tech to Hi-Touch

Figure 3.3 - Mobile phones: Phase 1

Figure 3.4 - Functional phones

Figure 3.5 - Mobile phones: Phase 2

Figure 3.6 - The Hi-Tech experience: Consumers want Hi-Touch

Figure 3.7 - The Hi-Tech experience: Consumers want Hi-Touch

Figure 3.8 - Cholesterol-reducing spreads: Phase 1

Figure 3.9 - Cholesterol-reducing spreads: Phase 2

Figure 3.10 - Brands for long term differentiation and development of new category

Figure 3.11 - Consumer Pull marketing - chain of values

Figure 3.12 - Science Push marketing - values chain

Figure 3.13 - Science Push model = centered around production values

Figure 3.14 - Consumer Pull model = centered around consumer values

Figure 3.15 - Functional foods strategy model

Figure 3.16 - Functional foods marketing strategy

Figure 4.1 - Functional foods marketing model

Figure 4.2 - The technology stakeholder

Figure 4.3 - The lifestyle stakeholder

Figure 4.4 - The mass market stakeholder

Figure 4.5 - Develop the market stakeholder by stakeholder

Figure 4.6 - Decide entry point with functional foods marketing model

Figure 6.1 - Needmap: examples of situations and functions of milk consumption

Figure 6.2 - Products from different categories compete for the same meal situation with the same function

Figure 6.3 - Trendspotting

Figure 6.4 - It's brands, not bugs, that make the lasting difference to a product's performance

Figure 8.1 - From 'we' to 'me'

Figure 8.2 - Away from '3 meals a day'

Abstract

In a competitive world how do you take your technology to market so that it’s your product that wins at the point of purchase? Using 20 detailed case studies, a wealth of market intelligence, graphs and tables, The Food & Health Marketing Handbook will guide you to fully exploit the science and health benefits of your ingredients or products. The Food and Health Marketing Handbook (available in PDF only) will help you: Learn the practical tools used today by successful companies: The Hi-Tech, Hi-Touch, Science Push or Consumer Pull Model The Functional Foods Marketing Model The Five Strategies The Four Factors of Success Discover how you can combine the practical tools to: • Develop your strategy • Identify your target consumer groups • Position your brand in the market • Build an integrated communications strategy The Food & Health Marketing Handbook is published in full-colour and includes: 20 detailed case studies 50 charts, figures and tables in full colour Over 60 full colour illustrations of products and advertisements Key point summaries at the end of each chapter

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