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Credit Unions - Ireland

Published by: Mintel International Group Ltd.

Published: Jun. 1, 2005 - 61 Pages


Table of Contents




Introduction

Definitions
Geographical, national and regional definitions
Conversion factors
BMRB Target Group Index sample sizes
Abbreviations
Executive Summary
All-Ireland credit union membership nears the three million mark - but RoI levels are higher
A clear gap exists between ownership and usage of credit union accounts
The expanding appeal of the credit union movement
Economic outlook paints a complex picture for credit unions
New product development and distribution channels represent key areas for credit union movement
Market Drivers

Increasing consumer expenditure has far-ranging implications
Figure 1: Health of the economy, percentage growth, NI and RoI, 2002-05

Opportunity for savings in RoI, but savings may suffer in NI
Lower interest rates point to a more pragmatic outlook for credit unions
Figure 2: Interest rates for household deposits* and loans**, RoI, Jan 03-Jan 05

Figure 3: Bank of England base rates, 1997-2004

Increasing professionalism of credit unions
Diversification of products and services is crucial for future success
Negative press surrounding the banks offers opportunity for credit unions to emphasise their ethical USP
Expected decline in volunteer figures threatens credit union membership
Figure 4: Employment and volunteerism of credit union movement, all-Ireland, 2004

Aside from all the extras, credit unions are also competitive on rates
Figure 5: Dividend rates paid by credit unions, 2000 and 2004

Market Size and Segmentation

Number of credit union members continues to grow
Figure 6: Membership of credit unions, all-Ireland, 2000-04

Savings
Figure 7: Total savings in credit unions, all-Ireland, 2000-04

Loans
Figure 8: Value and volume of new credit union loans advanced, RoI and NI, 2001-03
Figure 9: Average size of loans held with credit unions, RoI and NI, 2000-04

Insurance products
Supply Structure

Credit Union Associations
Credit Union Development Association (CUDA)
Irish League of Credit Unions (ILCU)
Ulster Federation of Credit Unions (UFCU)
Credit union profiles
Bishopstown Credit Union
Derry Credit Union
Health Services Staffs Credit Union
Newbridge Credit Union
Tullamore Credit Union
Distribution

Branch banking
ATM banking
Direct banking
Credit union members more likely to use direct banking; a quarter have used telephone banking and one in ten has used Internet banking
Figure 10: Awareness and usage of telephone and Internet banking, RoI and NI, 2004

The Consumer

Lifestage definitions and population sizes
Figure 11: Lifestage definitions and lifestages as % of population, RoI and NI, 2004

Ownership of credit union accounts
One in two RoI consumers owned a credit union account in 2004…
…while in NI, the level was one in five
Religion key to credit union membership in NI - Catholics four times more likely to have a credit union account than Protestants
Figure 12: Penetration of credit union accounts, by age and socio-economic group, RoI and NI, 2000 and 2004

Credit union movement expands its appeal among older consumers…
…and among the more affluent
Lifestyle commitments correspond with higher tendencies to have a credit union account
Figure 13: Penetration of credit union accounts, by marital status, working status and lifestage, RoI and NI, 2000 and 2004

Usage of credit union accounts
Half of RoI and NI credit union account holders show little activity
Are credit unions more popular with women?
Figure 14: Consumers who have a credit union account and have used it within the last 12 months, by gender, age and socio-economic group, RoI and NI, 2000 and 2004

Similar trends in ownership and usage of credit union accounts
Figure 15: Consumers who have a credit union account and have used it within the last 12 months, by marital status, working status and lifestage, RoI and NI, 2000 and 2004

A need for fresh blood - for volunteers and for business
Sources of credit
Credit union members show higher appetite for credit
Figure 16: Credit facilities used in the last 12 months, RoI, 2004

No surprises as credit union account users exhibit preferences for non-bank and building society loans
Link between credit cards and credit union usage
NI credit union members more likely to buy now, pay later, providing a contrasting scenario with RoI
Figure 17: Credit facilities used in the last 12 months, NI, 2004

Catalogues are a popular form of credit for NI credit union users
Infrequent users need to be reminded of benefits of using credit unions for credit
Converting the unconverted requires analysis of their credit consumption
Account activity
RoI credit union members more likely to have put money away than non credit union members
Figure 18: Financial activity within the last 12 months, RoI, 2004

NI credit union members twice as likely to switch current accounts…
Figure 19: Financial activity within the last 12 months, NI, 2004

…and as with RoI credit union members, they are more likely to save money
Ownership of other financial products
Ownership of health insurance higher among credit union members in RoI
Over a third of RoI and NI credit union members took out holiday or travel insurance in 2004
Figure 20: Ownership of other financial products, RoI and NI, 2004

Credit union members are well covered for life insurance; distinct differences in how life insurance is arranged, North and South
Building and contents insurance higher on the agenda for credit union members, particularly in NI
Attitudes to finance
Credit union members are more likely to be ‘debtors’ with their credit cards
Figure 21: Agreement with statements about attitudes to spending habits, RoI, 2004

Indications that credit union members in RoI are reining in their finances
Credit union members in RoI are the money managers
Cross-selling opportunities for insurance and pension products
Figure 22: Agreement with statements about attitudes to personal finance, RoI, 2004

Increased financial awareness among credit union members provides scope for ownership of additional financial products
Locality and relationships key for RoI credit union members
In NI, non-frequent credit union account users show signs of financial fecklessness…
…while the more frequent users appear to be more careful with their finances
Figure 23: Agreement with statements about attitudes to spending habits, NI, 2004

Non-members in NI exhibit an ambivalence towards personal finance
Figure 24: Agreement with statements about attitudes to personal finance, NI, 2004

Credit union movement needs to increase ‘touch-points’ with less frequent account users in NI
Company ethics important for RoI and NI credit union members, though ethical behaviour is important for the overall majority
Figure 25: Attitudes to company ethics, RoI and NI, 2004

The Future
Regulatory changes on their way
Opportunities offered by projected demographic shifts
Increasing bank branch rationalisation to open the door for credit unions?
Enhanced product and service range signals credit union movement’s intent to challenge other financial institutions
Forecast

Steady growth expected in credit union membership in RoI and NI
Figure 26: Forecast number of credit union members, RoI and NI, 2004

Abstract

The credit union movement has established a considerable presence in the all-Ireland financial services industry, with consumer data within this report showing that half of the RoI adult population and 20% of the NI adult population claimed to be a member in 2004. In a departure from other reports, this report examines the credit union movement on an all-Ireland basis, looking at its role as a player in the financial services market, discussing its response to changing industry conditions and analysing the behaviour and attitudes of credit union members, to reveal insights into the appeal of the credit union movement.

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