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Published by: Best Practices in Corporate Communications
Published: Jun. 24, 2005 - 623 Pages
Table of Contents
- “Moving the Needle” to Embrace Diversity.
- Primer Survey Highlights
- Trends in Support of the Business Case for Diversity
- 13 Basic Elements in Diversity Leadership
- Thirteen Basic Elements in Diversity Leadership
- Corporate Leaders Demonstrating Their Functional Framework
- Diversity Organizational Chart
- Leverage the organization
- Four Stages of Diversity - Where Are You?
- The Four Stages of Diversity
- Definition of Diversity
- Corporate Examples
- Institutional Examples
- Non-Profit Organizations Examples
- Government Agencies Examples
- Functions
- The Functions
- Leader Examples
- Diversity Outreach and Strategic Alliances
- Diversity Leadership and Outreach Chart
- Stakeholders
- Review and Feedback
- Strategic Alliances
- Company Profiles: Highlights
- Diversity Officer
- The Business Case
- The Elevated Role of the Diversity Officer
- A Glimpse at the Diversity Officer
- Functions of Diversity Offices and Officers
- Reporting
- Diversity Structures Vary
- Diversity Officer Examples
- Responsibilities
- Diversity Executive Councils
- Key Issues for Diversity Councils
- The Level and Types of Diversity Councils
- Creating A Corporate Diversity Council
- Creating A Corporate Diversity Council
- Compensation and Incentives
- Compensation of Senior Diversity Officer
- Bonus Plans
- Summary
- Budget and Staffing
- Greater Focus on Diversity Budgets and Results
- Diversity Best Practices Analysis
- Staffing Summary
- Budget Analysis
- Employee Networks and Affinity Groups
- Considerations and Guidelines of Networks and Affinity Groups
- Leader Examples: Networks and Affinity Groups
- White Male Engagement
- Uncover the “whiteness” in your organization and turn it into positives for diversity.
- Best Practices companies are engaging White males in every part of the process.
- Negative impacts reinforce White males exclusion when:
- Key Best Practices steps towards engaging White men in diversity and inclusion goals:
- Best Practice: Engage White Males in Making The Business Case for Diversity
- White males offer key strategic resources as:
- CEO
- Integrating the CEO into Diversity Initiatives
- CEO Commitment is Key
- CEO Survey
- CEO’s Commitment to Diversity
- Summary:
- C-Suite Leadership and Diversity Officer
- Basic Elements of Diversity Leadership
- Reporting and Structure
- CEO and the Diversity Officer
- The Board of Directors and the Diversity Officer
- The Importance of Diversity Councils for the Diversity Officer
- Measurement
- Branding and the Diversity Officer
- Functional Responsibilities
- Increase in Responsibilities
- Globalization and the Role of the Diversity Officer
- Corporate Boards
- The Business Importance of Board Diversity
- Board Structure
- Developments and Progress in Diversifying Corporate Boards
- Principles for the Board of Directors
- Competencies
- Multicultural Competencies
- How to Tie Competency to Multicultural Competency
- New Cross-Cultural Diversity Management Competencies - The Four Competencies that Make the Difference
- Creating Team Spirit through Position Competencies
- Diversity Leaders in Best Practices Companies Show All Managers the Importance of These Behaviors
- Five Essential Competencies for Leading a Diverse Workforce
- Representation and Talent Issues
- Representation Is Primary - Moving up the Pipeline of Talent
- Workforce and Talent Issues are Shared Responsibilities
- Diversity Officer’s Role as a “Talent” Officer
- ROI in Talent
- Succession Planning
- Engaging Managers to Build Talent
- Talent Development Issues
- The Newly Hired and “Onboarding”
- Older Workers and “Race for Talent”
- Simple Profiles
- Backgrounder on Succession Planning
- Succession Planning vs. Replacement Planning
- The Importance of Succession Planning
- Best-in-Class Approaches to Succession Planning
- Recruiting
- Corporate Efforts in Recruiting Women and Minorities
- Recruitment and Market
- Corporate Examples
- Other Corporate Examples
- Global Recruiting
- Internet Examples
- Multicultural Job Search Sites: Examples
- Alliances of Diversity Talent Pool - Examples
- Retention
- Best Practices Companies for Retention:
- Mentoring - Important for Retention and Advancement
- Work/Life Aids Retention
- Career Development to Facilitate Retention
- Succession Planning
- Talent Management and Career Development
- Corporate Examples
- Mentoring
- 14 Elements of Mentoring
- Corporate Examples
- Training and Education
- The Process: Knowledge, Awareness, Sensitivity, and Competency
- Trends in Training
- Best Practices in Training and Education
- Diversity Leadership Examples
- Training and Educational Firms
- Novations/J.Howard & Associates: Developing the New Manager’s Mindset: Unleash Workforce Innovation and Maximize Productivity
- The Winters Group: New Paradigms for Diversity Learning
- Advanced Research Management Consultants: Moving Beyond Diversity to Proactive Inclusion™
- Measurement
- The Measurement Process
- Best Practices in Measurement
- The Diversity Value Proposition - Waste Management (WM)
- Diversity Best Practices ROI Committee Effort
- Diversity Officers and their Teams Share
- Abbott Laboratories - Cultural Assessment
- Dell - Driving Measurement
- Georgia Pacific’s Scorecard and Climate Survey
- Global Diversity - Overview
- Corporate Program Structure
- Global Diversity Leaders
- Adapting the Diversity Model
- Key Global Issues
- Culture
- Global Diversity and the European Union
- Summary
- Diversity Best Practices Global Survey Summary
- Global Survey Highlights
- Global Survey Comments
- EEO, Affirmative Action, and Legal Compliance
- Legal Issues and Diversity
- Analyzing EEO
- Employment Standards Administration
- New Areas (Color Discrimination) in EEO
- Offerings of Law Firms in Diversity
- Federal Government and Affirmative Action
- Diversity Communications
- Staffing of Diversity Communications
- Key Trends in Diversity Communications
- Measurement of the Impact of Diversity Communications
- Annual Reports and Diversity
- Executive Communications
- Global Communications
- Communications Approaches To Global Branding:
- The Role of Communications in the Branding Process
- The Role of Culture in the Branding Process
- Corporate Examples
- Diversity: A New Level of Commitment from Communications Organizations in the Industry
- Language in Communications
- Summary
- Multicultural Marketing
- Major Trends in Multicultural Marketing
- Purchasing Power
- Diversity Marketing and Top-Performing Companies
- Advertising
- Diversity and Multicultural Advertising Questions
- Diversity Messages
- Examples of Diversity Messages
- Community Relations
- Diversity and Community
- Best Practice: Partnerships As Part Of Your Community Relations Effort
- Audiences of Community Relations
- Employee Networks in Community Relations
- Measurement
- Additional Thoughts for Consideration
- Corporate Examples
- Events and Sponsorships
- Twenty Reasons to Weigh In: Evaluating Events and Objectives
- Twenty Reasons to Weigh In: Evaluating Events and Objectives
- Twenty Reasons to Weigh In: Evaluating Events and Objectives
- Twenty Reasons to Weigh In: Evaluating Events and Objectives
- Twenty Reasons to Weigh In: Evaluating Events and Objectives
- Sponsorships
- Diversity Events
- Benchmarks & Measurement
- Awards and Recognition
- Commitment to Be the Best of the Best
- Some External Awards to Note
- Review
- Summary of External Diversity Awards
- Summary of Internal Awards and Recognition
- Philanthropy and Foundation
- Strategic Philanthropy Program
- Process of Diversity Philanthropy
- Measurement & Evaluation
- Examples of Corporate Giving Strategies with a Diversity, or Employee Engagement Component
- Customer Connectivity and Markets
- Framework of Customer Connections
- The New Customer Service
- Consumers Expect Diversity
- Segment Marketing: Who Can Be Reached?
- Using Customer Service to Beat the Competition
- Supplier Diversity
- 16 Best Practices for Supplier Diversity
- Supplier Diversity Facts
- Reporting on Supplier Diversity—A Sample Checklist
- Best Practices in Diversity Suppliers
- Supplier Diversity on the Internet
- Leader Examples
- Corporate Examples
- Culture, Values and Ethics
- Education of the Change Agent
- Culture and Workforce
- The Essence of Ethical Leadership — New Directions
- Using Consultants
- Investing
- Diversity At Government Agencies
- Leadership Commitment:
- Strategic Plan:
- Linked to Performance:
- Measurement:
- Accountability:
- Succession Planning:
- Recruitment:
- Employee Involvement:
- Advisory Boards:
- Diversity Training:
- Government Agencies’ Diversity Leadership
- Diversity At Nonprofit Organizations and Educational Institutions
- Trends
- Best Practices: Examples
- Examples of Non-Profit Organizational Charts
- The American Red Cross: “Despite Our Best Intentions”: Lessons in Multicultural Communications
- Holland & Knight LLP: Diversity in Higher Education After Michigan: “The Need for Continued Collaboration Between Corporate America and Higher Education”
- Institute for Education and the Arts: Diversity’s Secret Weapon: Modernized K-12 Education
AbstractFUNCTIONAL DIVERSITY PRIMER, 2005 describes the latest “Best Practices” diversity programs that successful companies use. It offers models and case studies that show strategies and innovation in all areas. It analyzes these strategies and makes the case for a vibrant understanding of diversity as a strategy for profitability, increased market share, and growth. We delve into diversity integration and reveal company-wide strategies that promote bottom-line success.
This book is for your company’s diversity officer, the diversity team, and each member of the Executive Diversity Council. Certain parts can be summarized for the CEO and top executives. This book is a management resource for setting goals and measuring progress toward them. The Primer will help diversity leadership analyze where to excel and help discover which new procedures, programs, and management systems the organization wish to adopt.
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