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Document and Records ManagementPublished by: Butler Group Published: Feb. 1, 2005 - 308 Pages Table of ContentsSection 1: Management Summary 1.1 Management Summary Section 2: Business Issues 2.1 Report Structure 2.2 Introduction and Definitions 2.3 Business Drivers for Document and Records Management 2.4 The Problems of Managing Paper-based Documents and Records 2.5 Compliance Issues 2.6 Business Challenges Facing Organisations Section 3: Technology Features 3.1 Lifecycle Steps to Successful Document and Records Management 3.2 Search and Retrieval 3.3 Workflow and BPM 3.4 Security 3.5 Technical Integration Section 4: Architectures and Models 4.1 Solution Architecture 4.2 ECM Platform vs. Specialist EDRM Solution 4.3 Standards 4.4 Information Lifecycle Management 4.5 Document Process Scenarios and Document Lifecycles Section 5: Market Issues 5.1 Developing a Document and Records Management Strategy 5.2 Implementation 5.3 Role of the National Archives (UK) for Standards and Support 5.4 Case Studies 5.5 Futures Section 6: Tables 6.1 Butler Group Document and Records Management Features Matrix 6.2 Butler Group Document and Records Management Product Capability Diagrams 6.3 Butler Group Document and Records Management Market Lifecycle Ratings Section 7: Comparisons 7.1 Solution Comparisons Section 8: Technology Audits Diagonal Solutions - Wisdom EMC Documentum - Documentum 5 Fabasoft - Fabasoft eGov-Suite Version 6 FileNet - FileNet Records Manager Hummingbird - Hummingbird Enterprise Version 5.1.05 Hummingbird (Valid Information Systems) - R/KYV Version 9.1 Hyperwave - eKnowledge Suite and eRecords Suite IBM - DB2 Document Manager, DB2 Records Manager Interwoven - EDMS Suite Meridio - Meridio 4.2 Open Text - Livelink Enterprise Suite 9.5 Stellent - Stellent Content Management Version 7.2 TOWER Software - TRIM Context Vignette - Vignette Records & Documents Release 4.4 Section 9: Vendor Profiles 80-20 Software Adobe BT openaccess Cimage NovaSoft Convera Dexmar Fujitsu Software Corporation Hyland Software InTechnology Iron Mountain MDY Advanced Technologies Microsoft Neurascript Objective SAPERION Scientific Software SealedMedia Verity ZyLAB AbstractButler Group does not believe that organisations in general have a clear understanding of their obligations, under current and pending regulations, to keep electronic copies of information, such as e-mails, as well as hard copy, such as letters and faxes. This is leading to confusion as to whether information should be kept at all, and if so for how long it needs to be retained. In our opinion, the only effective way to safely retain information, in a format where it cannot be altered, is to implement a Document and Records Management (DRM) solution. Unfortunately few organisations outside of the public sector have even a basic understanding of Records Management (RM), and how this differs from Document Management (DM) - the Report explains the important differences between these apparently similar disciplines.It is the view of Butler Group that the general ignorance surrounding DRM will cost organisations dearly as regulators get tougher on companies that fail to discover and retrieve information within the demanded timeframe.
This Report will be of interest to IT Directors and CIOs, who will be likely candidates to hold the responsibility for managing DRM strategy in an organisation. |
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