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Exploiting Corporate Information Assets

Published by: Butler Group

Published: Nov. 1, 2004 - 228 Pages


Table of Contents



Section 1: Management Summary
1.1 Management Summary

Section 2: Introduction
2.1 Introduction
2.2 Report Structure
2.3 Corporate Information Assets
2.4 Summary

Section 3: Information Costs and Value
3.1 Ten Information Issues
3.2 Cost Versus Value - The Balancing Act
3.3 Knowledge Capital
3.4 Methodologies for Applying Information
3.5 Role of Information in Decision-Making
3.6 Designing an Information Architecture
3.7 Metadata Issues
3.8 Summary

Section 4: Managing the Information Lifecycle
4.1 Information as an Asset
4.2 Information Lifecycle Management
4.3 Creating and Capturing Information
4.4 Information Processing
4.5 Information Storage and Archiving
4.6 E-Mail Management
4.7 Summary

Section 5: Exploiting Information Assets
5.1 Applying Information to Business Processes
5.2 The Role of Knowledge Management and Collaboration
5.3 Information Maturity Models
5.4 Access to Information
5.5 ‘Boundary-less’ Information
5.6 Information Integration
5.7 Real-time Operations
5.8 Summary

Section 6: Managing Information Risks
6.1 Information Security
6.2 Information Governance
6.3 Data Quality and Integrity
6.4 Summary

Section 7: Deployment Models
7.1 Ten Steps for Success
7.2 Fostering an Information Culture
7.3 Technology Supporting an Information Strategy
7.4 Summary

Section 8: Market Overview
8.1 Compliance
8.2 Information Issues
8.3 Processes
8.4 Summary

Section 9: Market Analyses and Vendor Profiles
9.1 Business Intelligence in Financial Services
9.2 Business Process Management
9.3 Communications Convergence
9.4 Corporate Performance Management
9.5 Data Quality and Integrity
9.6 E-mail Management
9.7 Enterprise Architecture
9.8 Enterprise Content Management
9.9 Enterprise Portals
9.10 Identity and Access Management
9.11 Integrated Business Intelligence
9.12 IT Governance
9.13 Solutions for Compliance
9.14 Workgroup and Enterprise Collaboration

Section 10: Glossary

Abstract

Although every organisation collects and uses information, not everyone recognises it as an asset - and even those who do often struggle when trying to use their information more effectively.

There can be many advantages to Exploiting Corporate Information Assets (ECIA), as the concept of information usage touches every operational aspect of the organisation. In theory, therefore, it is possible to feed captured information back into processes at almost any point in order to make them more informed and intelligent. Obvious examples of benefits include the ability to learn more rapidly from mistakes, react more dynamically to shifts in the market, and increase productivity in areas such as collaborative development of new products and services. The value proposition for an ECIA information strategy will certainly vary from organisation to organisation, and one of the intentions of this Report is to provoke thought on which operational areas would benefit the most from such an initiative.

It is important to recognise that ECIA is mainly about using what the organisation already has in a more effective way, so this is not a Report about buying new technologies or systems. Instead, it encourages and supports more strategic initiatives involving existing resources, in order to improve the returns on investment from what the organisation is already using.

As a Composite Butler Group Report, ECIA presents material from the whole range of Butler Group Research, conveniently presented in a single volume, which covers all aspects of developing, implementing, and improving an ECIA strategy.

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