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Wireless E-mail: Market Prospects for Paid Accounts

Published by: Jupiter Research Corporation

Published: Jun. 16, 2004 - 23 Pages


Table of Contents


1. Device Size and Portability vs. Functionality


2. Consumer Interest in E-mail on Phones and Wireless Keyboard Devices


3. Level of Corporate Support for Personal Portable Devices


4. Corporate Deployment of PDAs, E-mail Devices, and Smartphones


5. RIM BlackBerry Typical Customers


6. Barriers to Corporate Adoption of Wireless E-mail and PIM


7. Corporate E-mail Systems, by Vendor


8. E-mail Software Business Model Challenges


9. Carrier Opportunities and Costs for SMS and E-mail


Abstract

There has been much recent activity in the wireless e-mail market, with software IPOs, new keyboard-based devices, and frequent carrier advertising in newspapers and billboards. Despite the hype, approximately one percent of US wireless customers have paid wireless e-mail accounts today. This report examines consumer demand, evaluates enterprise deployments, and suggests strategies for carriers, software vendors, and device manufacturers.

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