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Optimizing the Training Back Office to Focus on Business PerformancePublished by: IDC Published: Jul. 19, 2004 - 15 Pages Table of ContentsTable of Contents IDC Opinion In This Study Background Figure: Training and Development: A Front-Office/Back-Office View Methodology Situation Overview Key Findings and Analysis There Is Limited Visibility into the Time and Money Spent on Organizational Development Figure: Training Budget Breakdown of Participants Administrative Processes Can Be a Drag on the Performance of Training and Development There Is a Growing Trend Toward Shared Infrastructure and Services Table: Drivers and Inhibitors of Outsourced Shared Services Model by Organization Type Figure: Centralizing Training and Development Efforts Learning Management Systems Play an Important Role, but They Are Often Not Fully Utilized Figure: Per-User TCO of LMS A Majority of Study Participants Are Open to Outsourcing Back-Office Activities or Are Already Doing So Figure: Desired Outcomes of an Outsourcing Relationship Future Outlook Essential Guidance Learn More Related Research Definition Synopsis AbstractThis document is about Optimizing the Training Back Office to Focus on Business PerformanceGet Full Details About This Report >> |
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