Ethics- A Holistic Approach

Published by: Best Practices in Corporate Communications

Published: Apr. 19, 2004

Table of Contents

• Introduction to Business Ethics
  
• 2003 Observed Misconduct Survey
  
• Foundation of Ethical Business Practices
  
• Ethics Officer Association Survey
  
• Pressure to Compromise Ethics Standards
  
• Reasons to Conduct Business Ethically
  
• Ethical Decision Making
  
• Ethical Approaches

Ethics Leadership

• Role of Leadership
  
• Employee Perceptions: Ethical Actions of Leadership
  
• Strengthening Ethics Leadership
  
• Who Are Ethics Leaders Within Organizations?
  
• Ethical Business Leaders
  
• Chief Officers’ Involvement in Culture, Values and Ethics
  
• Organization Examples — Best Practice Reporting Structures
  
• The Role of the CEO
  
• CEO Statements on Ethics, Diversity & Values
  
• Role of Chief Ethics Officer
  
• Ethics Officer Reporting Structure
  
• Ethics Office Staff
  
• Ethics Committees
  
• Corporate Examples: Ethics Committees
  
• The Role of the Chief Financial Officer
  
• The Role of Human Resources
  
• The Human Resources Forum Survey: HR as Corporate Conscience: An
• Emerging Role?
  
• The Role of the Chief Technology Officer
  
• The Role of the Chief Communications Officer
  
• The Role of the Chief Diversity Officer
  
• The Role of the Legal Department
  
• The Role of Consultants

Ethics Leadership: The Board of Directors

• Role of Board of Directors
  
• Structure of Board of Directors
  
• Board of Director Committees & Councils
  
• Board of Director Ethics Responsibilities
  
• Ethics and Compliance Programs
  
• Corporate Board Member’s Roundtable Discussion
  
• Board of Directors Diversity Leadership
  
• Board Structure
  
• Calvert- Nominating Committee Model Charter Language on Board
• Diversity
  
• Principles for the Board of Directors
  
• Corporate Examples- Board and Diversity
  
• Conclusion
  
• National Association of Corporate Directors

Ethical Culture

• How to Build a Culture of Integrity
  
• Cultural Assessment
  
• Abbott Cultural Assessment
  
• Characteristics of a Healthy Organizational Culture
  
• Cultural Trends
  
• The Importance of a Values-Based Culture
  
• Ethical Cultures Support Diversity
  
• Assessing Organizational Culture
  
• Corporate Culture as the Foundation of Internal Control
  
• Sustaining a Culture of Integrity
  
• Ethical Values, Practices and Outcomes
  
• Ten Trends in Culture and Values
  
• Corporate Examples: Culture and Values

Corporate Ethics Programs

• Corporate Ethics Programs
  
• Origins of Corporate Ethics Programs
  
• External and Internal Influences on
  
• Ethics Management Programs
  
• Integrated Ethics Program Practices: Ethics-oriented Performance Appraisal
  
• Benefits of Managing Ethics as a Program
  
• Human Resource’s Role in Managing Ethics Programs
  
• The Reporting System as a Component
  
• Organizational Ombudsman as a Component of
  
• Ethics Management Program

Organizational Codes

• The Role of the Code of Conduct
  
• 20 Questions To Ask About Your Code of Conduct
  
• Role of the Code of Ethics in Building Reputation
  
• Deloitte & Touche: Guidelines for Writing a Code of Ethics/Conduct
  
• Corporate Examples: Codes of Conduct & Code of Ethics
  
• Efforts of Those Outside the Corporate World
  
• Code of Ethics/Conduct Resource Centers

Corporate Communications & Ethics

• Corporate Communications and Ethics Findings & Trends
  
• Corporate Communications and Ethics
  
• Corporate Communications Questionnaire
  
• Best Practices Have Channels for
  
• Employee Communications on Ethics
  
• Corporate Ethics: Internal & External Communications
  
• Staffing for Ethics Communications
  
• Measurement of Ethics Communications’ Impact
  
• Annual Reports and Ethics
  
• Corporate Communication and Financial Reporting
  
• Executive Communications
  
• Ethics - Related Global Communications
  
• Communications Training
  
• Ethics-Related Publications
  
• Ethics & Advertising
  
• American Marketing Association Code of Ethics
  
• Corporate Social Reporting
  
• Corporate Reputation: Proactive and Reactive Impression Management Strategies
  
• How Much Do You Communicate About Company Ethics?
  
• Corporate Social Responsibility and Public Relations
  
• Weber Shandwick Survey: The Corporate Reputation Insider, 2003
  
• Best Practices Companies: Integrating Communications
  
• Ethics-Related Communication Resources
  
• Ethics Awareness: Web Site Survey

Branding and Ethics

• Branding and Ethics
  
• Opportunities and Challenges of Tying Corporate Governance to Ethics
  
• Looking Ahead

The Relationship between Ethics & Social Responsibility

• The Relationship Between Ethics and Social Responsibility
  
• Motivations Behind Corporate Social Responsibility
  
• The Organization and its Interaction with the Environment
  
• Corporate Social Responsibility and Investors
  
• Calvert Special Report: Corporate Responsibility Matters
  
• Corporate Social Responsibility and Corporate Sustainability
  
• Preventing Corporate Social Irresponsibility
  
• Government Guidelines and Regulations
  
• The Sarbanes-Oxley Corporate Responsibility Act 2002
  
• Deloitte & Touche Consumer Business Practice Readiness Survey
  
• Business Ethics and Compliance in the Sarbanes-Oxley Era:
  
• A Survey by Deloitte and Corporate Board Member Magazine
  
• SEC Rules on Code of Ethics
  
• SEC Approves Final NYSE Corporate Governance Standards
  
• Additional Proposals
  
• International Business Ethics

Ethics & Financial Performance

• Ethics and Financial Performance
  
• More Evidence Responsible Corporations
  
• Have Better Financial Performance
  
• Socially Responsible Investing
  
• Calvert - Socially Responsible Investing: Transparency & Disclosure
  
• Calvert - Socially Responsible Investing: Corporate Governance Guidelines
  
• Calvert - Socially Responsible Investing: Board Diversity

Ethics & Employees

• Ethics and Employees
  
• Ethics - Driven Employee Communications
  
• Employee Rights
  
• Ethics and Diversity
  
• The Essence of Ethical Leadership - New Directions
  
• Ethics and Diversity Under One Roof
  
• Sixteen Trends in Diversity
  
• Companies and their Diversity Strategies
  
• Equal Employment Opportunity (EEO) And Legal
  
• Tied to Ethics and Diversity
  
• Equal Employment Opportunity Commission (EEOC)
  
• Evaluating Representation
  
• The Role of the Legal Department in Ethics and Diversity
  
• The Cases Will Continue
  
• Investigating Employee Misconduct in a Diverse Workplace
  
• Legal Definitions

Ethics Education & Training

• Ethics Training
  
• How to Create Effective Ethics Training
  
• Corporate Training Examples
  
• Electronic Training Platforms
  
• A Case Study on Deloitte Ethics Training
  
• The Role of Business Schools in Ethics Education
  
• Challenges Faced by Academic Institutions
  
• Recent Ethics Education Highlights
  
• Ethics Education for CEOs
  
• The Future
  
• Select Academic Ethics Centers

Corporate Governance

• Corporate Governance
  
• The CEO and Corporate Governance
  
• The Business Roundtable‘s Principles of Corporate Governance
  
• Transparency
  
• Improving Corporate Governance
  
• The Role of the Board in Corporate Governance
  
• Leaders in Corporate Governance
  
• International Corporate Governance
  
• Global Corporate Governance Forum
  
• The Economist Intelligence Unit Online Survey
  
• Corporate Board Member Survey
  
• 2003 National Business Ethics Survey

Executive Compensation

• Executive Compensation
  
• Business Roundtable‘s Principles of Executive Compensation
  
• NACD Report: Executive Compensation and the Role of the
• Compensation Committee

Succession Planning

• Succession Planning Overview
  
• Succession Planning Roles
  
• Characteristics of Effective Succession Planning Programs
  
• Implementing Effective Succession Planning Practices
  
• Succession & Diversity
  
• Succession Planning Obstacles
  
• Benchmarking Succession Planning Goals
  
• Corporate Retention Efforts

Integrating Ethics and Compliance Programs

• Integrating Ethics and Compliance Programs
  
• Characteristics of Effective Compliance Programs
  
• Corporate Compliance Structure within the Organization
  
• The National Business Ethics Survey: Highlights on Compliance Issues
  
• The Ethics Officer Association: The Impact of Recent Legislation and
• Regulation on Ethics and Compliance Programs
  
• Compliance Programs
  
• Office of Federal Contract Compliance Programs
  
• Examining The Legal And Business Risks of Compliance Programs

Fraud

• Fraud
  
• Reduce Temptation to Commit Fraud
  
• KPMG Fraud Survey
  
• Ethics: Going Astray By Small Steps

Whistleblowing

• Whistleblowing
  
• The Whistleblowing Debate
  
• Reporting Misconduct and Related Issues
  
• Reasons for Reporting Misconduct
  
• Guidelines for Whistleblowing
  
• Satisfied with Response to Reported Misconduct
  
• Whistleblower Procedures: Deloitte & Touche Audit Committee &
• Governance Survey Results

Globalizing the Ethics Program

• Globalizing the Ethics Program
  
• Identification of Influencers
  
• Difference in Ethical Standards
  
• Global Ethics Dilemmas: U.S. High Tech Companies
  
• Ethical Standards
  
• Reputation Matters: Transnational Corporations
  
• Global Perspectives

Ethical Crisis

• Ethical Crisis
  
• Recovering From Ethical Crisis
  
• Turnaround Stories
  
• Tyco International (US) Inc. Case Study

Measuring the Success of Ethics Programs

• Measuring Success of Ethics Programs
  
• Common Ethics Program Benchmarks
  
• Legal Benchmarks
  
• Corporate Examples: Benchmarks
  Corporate Examples: Ethics Best Practices
  
  
  • Business Roundtable
    
  • Calvert
    
  • Cingular Wireless
    
  • Deloitte
    
  • Dial
    
  • DuPont
    
  • Eastman Kodak Company
    
  • General Mills
    
  • Health Care Service Corporation
    
  • Lockheed Martin Corporation
    
  • Marathon Oil Corporation
    
  • PricewaterhouseCoopers
    
  • Raytheon
    
  • Sonnenschein Nath & Rosenthal LLP
    
  • The Timken Company
    
  • Xerox Corporation

  
  Additional Profiles
  
  

  • Abbott Laboratories
    
  • Altria Group, Inc.
    
  • Avon
    
  • Baxter International, Inc.
    
  • Bell South Corporation
    
  • BMC Software
    
  • Boeing
    
  • Cisco
    
  • Coors Brewing Company
    
  • The Dow Chemical Company
    
  • Duke Energy
    
  • Gap Inc.
    
  • General Electric
    
  • Hospital Corporation of America
    
  • HP
    
  • IBM
    
  • International Paper
    
  • MCI
    
  • Merck
    
  • Northrop Grumman Corporation
    
  • Pfizer Inc.
    
  • Pitney Bowes, Inc.
    
  • Progress Energy
    
  • Russell Corporation
    
  • SBC Communications, Inc
    
  • Shell Oil Company
    
  • Tenet Healthcare Corporation
    
  • Texas Instruments
    
  • Tyco International
    
  • United Technologies Corporation
    
  • United Parcel Service (UPS)
    
  • Waste Management, Inc.

  
  
  Appendix of Articles
  
  

  • More Evidence Responsible Corporations Have Better Financial Performance
    
  • Testimony to the Advisory Group on Federal Sentencing Guidelines for Organizations

  
  Select Academic Ethics Centers and University Affiliated Ethics Institutions
  
  Select Additional International Associations
  
  Ethics Related Publications
  
  Additional Ethics-Related Resources
  
  
  

  Abstract

  A Hollistic Approach, from Compliance to Leadership, we take an in-depth,holistic approach to ethics-examining specific issues within the field of business ethics including, corporate governance, compliance, corporate social responsibility, diversity and ethical leadership. Inside, you will learn about the results of recent organizational surveys and assessments, hear the views of top industy experts, understand the impact of recent reforms on business management, become familiarized with ethical leadership at the "C" level, learn how to design substainable governance programs and ethical initiatives, and understand what it takes to implement successful educational and training programs. Furthermore, we have included valuable information detailing key trends, future projections and globalization of ethics initiatives.
  
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